I always had a soft spot for helping people.Since I was a kid, I've felt there was a world of untapped opportunities just beyond the door, waiting for that little push. So it is probably no surprise that I ended up in a career in customer success: nothing gets me more excited than helping people and organizations realize their potential and setting them on their way to achieve great results!My journey has taken me to live in 6 different countries over the last 12 years, working with start-ups, pre-IPO scale-ups, and Fortune Global 500 businesses. I've met and had the honor to work with extremely talented folks along the way, and contributed to the growth of various organizations. For example:- Achieving a 120%+ net revenue retention- Improving gross revenue retention by 30% in 1 year- Getting stellar feedback and lots of love from people in my teams and beyondWhat made it possible? You guessed it. People. Offering my help. Getting their help. Rallying everyone behind a common goal. But also my consistent drive to achieve high standards, to improve, to make whatever I do better, faster, more effective.So, how do I help today? In 3 ways. But hit me up if you can think of something else!1. I drive customer retention, expansion, and advocacy at Cegid www.cegid.com/global/2. I offer career coaching services -- check out my website www.findacareercoach.com3. I mentor the Customer Success Managers of tomorrow and teach regular classes at a business school in France