Andrea Hejl Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Mn

Minneapolis, Mn

•Hosts trivia one evening per week•Interacts with local community and business' while coordinating and obtaining donation prizes•Demonstrates skilled customer service and public speaking while maintaining a fun atmosphere•Exhibts fluent viral and social networking skills

Edina, Minnesota

Mortgage Loan Processor managing all aspects of the loan manufacturing process with an extensive range of loan overlay experience. Substantial experience with Conventional, FHA,VA, USDA, and Jumbo loans in purchase and refinance transactions.

Saint Paul, Minnesota

•Provides support to multiple relationship managers and portfolio managers, which includes preparing and reviewing loan and deposit documentation to ensure adherence to standards and regulatory requirements•Coordinates all aspects of required loan documentation including but not limited to documentation requests, reviewing, closing, and working with Commercial Loan Services to ensure proper documentation and maintenance while adhering to compliance guidelines•Supports three relationship managers and three portfolio managers in commercial regional banking market daily•Helps maintain loan portfolio in excess of $200MM outstandings and deposits in excess of $100MM for 100+ companies•Communicates and works directly with CFOs, controllers, and business owners to solve problems and provides superior customer service•Ensures the portfolio administration and risk management of each client relationship is in compliance with credit policy•Acts as central resource area for commercial banking issues•Opens and closes loan and deposit accounts for business and personal accounts, waives fees, updates customer profiles, issues stop payments, processes check orders•Corresponds regularly with title insurance companies to coordinate disbursement of draws, final title insurance policies, lien waivers, and satisfaction preparation•Provides customer service support and processes daily transactions for commercial customers to include deposit accounts, loan transactions, and wires•Supports customers, relationship managers, portfolio managers, and other assistants by providing a team approach to all functions of the department

•Managed pipeline on average of 40 loans for two loan officers •Executed standard operating procedures to successfully process primary, secondary, and investment homes for refinance and purchase mortgage loans for residential consumers•Adhered and implemented guidelines for FHA, Rural Development, and conventional loan programs•Specialized in processing VA home loans•Directed the complete process of loan after origination to the closing table•Interacted directly with clients, and underwriters to satisfy underwriting conditions•Ordered and handled title work, appraisal, homeowners’ insurance, payoffs, verification of employment, verification of deposit for each loan file•Utilized applications and automated underwriting services for six major national lenders on the wholesale level •Proficient with Calyx Point software, Fannie Mae Desktop Underwriter and Freddie Mac Loan Prospector underwriting systems•Received NMLS license in September 2010 and current with Minnesota continuing education for mortgage loan originators

•Interacted successfully with customers to generate repeat and referral business, processed consumer and business transactions, and prepared money/coin orders•Overrode high risk/dollar transactions, and completed monthly, quarterly, annual certifications as an approver•Completed foreign currency transactions as international teller •Resolved customer service issues in an efficient manner and handled escalated problems tactfully•Maintained high percentage in even balancing•Provided great attitude, utilized written and oral communication skills, and promoted team building efforts by training tellers as a lead •Adhered to strict procedures, policies, regulations, and upheld confidentiality matters in a professional office environment

St. Cloud, Minnesota Area

•Managed front desk, carried out errands for office staff, filed student folders, completed general office duties, and aided students with advice for general questions•Supported nine staff advisors, made appointments, and assisted in maintaining advisors’ schedules •Maintained 2000+ folders for current, transfer, incoming, and international students•Utilized interpersonal skills to effectively communicate to co-workers in a face-paced academic office atmosphere

Business Management

Activities and Societies: Delta Sigma Pi - Theta Tau Chapter

Diploma

Activities and Societies: Soccer and basketballvarsity band, marching band, pep band