Andrea Herrmann Email & Phone Number

United States

- Work with department heads to determine timelines needed for product launch- Manage team through product build process- Troubleshoot bugs in the product build set-up with QA- Collect feedback from team on pain points in the product build process and convert to development requests

- Reviewed plan designs for accuracy against filed insurance language and system constraints and suggested resolutions for discrepancies that were found- Created insurance plan documents and product builds for over 30 products- Reviewed agency marketing and websites against compliance standards- Assisted with the onboarding of our new Assistance Company and integration into the system- Created training materials that outlines the product build process from start to finish

Glastonbury, Connecticut, United States

I specialized in intricately decorated sugar cookies as well as french macarons and layered cakes.During the pandemic I honed my baking skills and decided to follow my entrepreneurial spirit and open my own home bakery. It took some time and resources to understand CT's home bakery laws but within 2 months I had launched BandyBakes LLC and received my CFO license from the state. I had steady growth via social media and was receiving 2-3 orders a month, with my largest order coming from my full time employer Travel Insured International. They ordered over 200 cookies to go in care packages for all of the Customer Care & Claims employees which I was able to leverage into multiple additional orders through branded packaging and great tasting cookies!Due to changes in my life I have had to close BandyBakes LLC for now, but I do plan on reopening as soon as I am able to.

Newington, Ct

Responsible for coordinating all aspects of a client’s mailing-Meet with department heads to plan schedules-Create data, lettershop, & bindery instructions-Confirm all client specifications & expectations are met on time and on budget-Quality Control data audits, laser pulls, & mail pieces; catching multiple errors before they reached the client and production Onboarded major new client to the organization-Coordinated project plan across multiple departments-Managed multiple reporting documents each month for creative, lettershop versioning, and inventory trackingDaily contact with interdepartmental teams to confirm jobs are still on schedule & identify and solve any potential problems.Maintain effective working relationships with clients and resolve any issues in a timely manner.

240 Hartford Avenue Newington, Ct 06111

My responsibilities as a Project Assistant at Data-Mail include creating daily reports in excel, updating company job tracking software, inventory management, verifying samples of jobs being sent to production and clients are accurate, supplying inventory, production, and mailing reports to clients, and assisting account managers with their day-to-day needs.

Williamsport, Pa

Worked for Fish Property Management in Williamsport, PA. Created weekly and monthly e-mail newsletters through Constant Contact, video content for home tours and vlogs, and updated website through Buildium.

Williamsport, Pa

Sold over $1,800 worth of ad space to local businesses in school's newspaperTrained incoming ad sales managerCreated and organized advertising and financial contracts

Berlin, Ct

Answered customers’ questions in person and on the phoneMaintained order on store displaysExceeded ringing speed expectations

Bristol, Ct

Organized displays of souvenirs and clothingManaged POS systemOpened store and closed store

Bristol, Ct

Independently handled stressful situationsDealt with unsatisfied customers and resolved problems

Bachelor'S Degree, Business Administration- Marketing Track And A Photography Minor

Activities and Societies: Campus Activities Board, Lycourier Newspaper

High School