Andrea Guajardo Email & Phone Number

Kirkland, Washington, United States

-Engages with families/individuals coping with financial instability and unexpected hardships.-Evaluates client needs, provide relevant community resources, and assist in accessing resources.-Completes a high volume of enrollments for Food Bank enrollment.-Develops and maintain a strong knowledge of available services both within Hopelink and in the larger community to provide helpful referrals.-Works collaboratively with clients to set goals and develop action plans.-Support individual/family financial health by facilitating the creation of budgets, financial literacy education, credit pulls, and by addressing barriers to stability.-Serves as client advocate to third parties such as landlords, government agencies, third party service providers, and school districts.

Kirkland, Washington, United States

-Conduct intake appointments with clients in person and over the phone to explain programs and determine eligibility for various energy assistance grants-Organize and compile client application documents electronically. Maintain client privacy, and update electronic client information with accurate and timely data entry-Manage 6-8 client appointments each day while processing incoming documentation for pending applications-Excellent time management and organization to meet strict deadlines for contractual compliance-Enforce complex and inflexible agency and program eligibility requirements and policies for Hopelink and the Washington State Department of Commerce-Provide referrals and resources to clients who are seeking services within and outside the organization-Collaborate with co-workers and supervisors while working remotely. manage my own schedule, keep appointments, attend trainings and meetings as needed

-Maintained food and non-food inventory and rotation of stock-Tracked budgets and maintained diligent records-Trained, organized, and assigned volunteers. Ensured volunteer staff were engaged, motivated, supported, and properly trained on safety procedures-Interacted with grocery stores and donors-Followed WSDA food safety guidelines-Data collection and completion of monthly/quarterly/annual summary reports

-Liaison between clients and hospital staff to ensure that client and patient needs are met in a primary care veterinary hospital-Assisted with documentation using AviMark-Triaged phone calls, scheduled appointments and collected, processed and reconciled payments-Administrative roles as assigned

Greater Seattle Area

-Worked closely with non-profit Hopelink using my skills and experience to support critical anti-hunger work-Prepared and served boxes of food, engaged with community members, conducted grassroots community outreach-Assisted in weekly food bank distribution; every aspect of the food bank from set-up, distribution, and clean up-Worked independently and with other volunteers in a high-energy environment-Adaptable and versatile as food bank needs arose

Santee, Ca & Bellevue, Wa

-Recruited clients and ensured superior client care and maximum productivity of the veterinary medical team-Assisted with documentation using PetWare-Provided necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments-Maintained accurate balances and utilized proper opening and closing procedures-Administrative roles as assignedDetermined priority of client/pet needs and advocated needs to the medical team

San Diego, California, United States

-Graded weekly online discussion board posts for over 100 students-Responded to emails from all students-Consistently communicated with supervisor through email and other online communication while attending graduate school classes full time and completing work on my thesis

San Diego, California, United States

-Organized weekly topics for the Young Women’s Studies Club at Hoover High School; created discussion questions and activities for high school and undergraduate students-Ensured correct materials (activities, supplies, food, drinks) were brought to each week’s club meeting-Consistently communicated with supervisor and 14-16 student mentors while attending graduate school classes full time

San Francisco Bay Area

-Attended to conflicts and provided effective solutions for customers and employees-Managed and trained staff, prepared work schedules and assigned specific duties for up to ten employees

Master’S Degree, Women'S Studies

Bachelor Of Arts (B.A.), Mass Communication/Media Studies