Andrea Hocking Email & Phone Number

Darwin, Northern Territory, Australia

Warruwi, Northern Territory, Australia

Melbourne, Victoria, Australia

Halls Creek, Western Australia, Australia

Liverpool, NSW

Quality Officer role exists to assist in the development and implementation of quality systems, ensure delivery of services and provide reporting and analysis against Quality Frameworks and Key Performance Indicators. Responsible for quality listening to staff to ensure correct processes and client service are being adhered to; managing Housing Contact.

Liverpool, NSW

Quality Analyst role exists to assist in the development and implementation of quality systems, to ensure the delivery of services provided by the contact centre and provide reporting and analysis against Key Performance Indicators.

Nowra, Australia

Assisting local office team in various duties including customer service & tenancy management Providing and gaining an understanding of how to improve relationships between department levels

Warakurna

• Manage community office and supervise Indigenous Community members to ensure the delivery of effective administration and clerical services to the Community
• Provide supervision and training for office based Indigenous workers in office procedures
• Coordinate all administrative functions of the Community Office
• Encourage the employment of Indigenous CDP workers

Liverpool, NSW

Providing technology support to staff.Ordering equipmentLiaising with Business Link on technology mattersAttending system vendor meetings Providing advice to management on technology mattersManaging Avaya phone systems.

West Pennant Hills, NSW

Westpac Quality Coordinator is responsible for the ongoing quality maintenance of both documentation and team.

West Pennant Hills, NSW

Team Leader - Staff management & support E-Workforce Analyst is responsible for the management of rostering and workforce planning for designated teams. The planning of staffing levels requires the use of the Workforce Capacity Planning tool, to its full extent in using historical data and building forecasts and rosters appropriately to allow the teams to.