Andrea Hon Email & Phone Number

Atlanta, GA, US

New York, NY, US

Blue Yonder SCPO; Demand and Fulfillment ReplenishmentSupport the Enterprise rollout of the Blue Yonder Demand and Fulfillment packaged solution; develop and maintain strategic and tactical roadmap; authored Epics, User Stories and Acceptance Criteria; participated in Scrum ceremonies, including stand-ups, backlog refinement, sprint planning and.

Bellevue, WA, US

• Retail Supply Chain, Enterprise Asset Management PlatformLead the discovery, design and implementation of a multiyear Enterprise Asset Management solution through the entire product life cycle, from RFP, Vendor.
• Develop strategic and tactical roadmap to modernize and simplify an aged, redundant and non-performant/scalable tech stack through the implementation of third-party software and Service Oriented Architecture; reducing.
• Created, maintained and communicated the product vision and roadmap, including technical vision and capabilities.
• Lead Enterprise cross functional teams to align on end-to-end Business process and technical solutions, deliverables and roadmap.
• Researched, documented and analyzed current state Business capabilities, processes and roles across the tech stack; identifying operational / process inefficiencies, measuring and prioritizing the inefficiencies to.

• Vendor and Merchant Product Information Management, Master Data Management, Digital Asset IngestionLead the implementation of a $25 MM Master Data Management packaged solution to enable the centralization, ingestion.
• Reduce product creation and publication time from 3 1/2 months to a few weeks; costs associated with item / page creation; operating and inventory costs due to erroneous eCommerce web page content; cost of ownership.
• Improve eCommerce Customer experience through improved product browse, search, filter and content accuracy, improving Net Promoter Scores (NPS), conversion and sales

• Vendor Direct Fulfillment – Product Creation, Order Management, Vendor Onboarding Lead the strategic initiative across multiple Domains to grow the Macy’s and Bloomingdale’s Vendor to Consumer fulfillment operations.
• Increased eCommerce product offerings by 30% through process and system optimization, resulting in an addition of 1MM new products from 1000 + new vendors, in a single year; resulting in $1MM incremental eCommerce sales
• Recognized and awarded by Peers and Senior Management for collaboration, leadership and Subject Matter Expertise (SME)

• Merchandise Assortment Planning / AnalyticsLead Business Analyst for complex projects impacting multiple business areas and 7+ integrating systems / processes: assortment planning, assortment analytics, order.
• Improved response time of the Assortment Planning Optimization Engine from an average of 68 seconds to 36 seconds, a 52% reduction, and reduced engine response deviation by 75%, resulting in bulk purchase orders that.

• Merchandise Assortment Planning / AnalyticsFacilitated requirements elicitation sessions to understand and document complex business needs across multiple portfolio merchandising systems: assortment planning, order.
• Created and maintained a 500+ page System Use Case document; heavily relied on by Technology, Quality Engineering and Users Support teams
• Provided support to Technology and Quality Engineering teams for Production troubleshooting and defect resolution

• Merchandise Assortment Planning / Analytics Represented the voice of the User throughout the Waterfall software development life cycle (SDLC) for in house developed assortment planning and historical assortment.
• Designed, developed and implemented 400+ pages of Change Management, Business Process and System End User documentation and SharePoint reference materials
• Designed, developed and facilitated a Change Management, Process and System Training Course to over 500+ users in multiple locations

New York, New York, US

New York, New York, US

New York, New York, US

Chicago, IL, US

Chicago, IL, US

Chicago, IL, US