Experian’s Affordability subject matter expert. Creating, supporting and driving new business opportunities whilst managing a team of 3 pre-sales consultants. Trusted advisor to clients and sales teams, using a consultative approach to understand market needs and provide solutions that has enabled growth into new sectors such as Gaming and Utilities. Explains highly technical concepts and capabilities to senior client experts and decision makers. Enabling customised affordability strategies, with a focus on cost reduction and regulatory compliance.Key speaker and panellist providing affordability expertise and insight at industry events for AltFi, Credit and Collections, Credit Strategy and Connect (Experian).Continuous monitoring of regulatory and competitor activity to ensure solutions are compliant and recommend improvements resulting in increased market share from win-from’s and new business sales.Development of pricing matrix and approval of quotes to ensure pricing is in line with company strategy. Creator of product technical documentation, presentations, and RFI / RFP responses.

Managed a team of 4 Business Development Executives with a portfolio of over 25 key accounts in the payments and retail finance sector. Responsible for 4 of the Top 20 TransUnion Clients (by revenue) in 2018. Accurate and detailed account planning, forecasting and pipeline management. Overseeing group marketing activity and product development roadmaps.

Account Director managing a portfolio of accounts in the banking, finance and retail sector. Responsible for business development, commercial and account management. Sourced, executed and managed multi-million £ contracts. Responsible for a portfolio of Tier 1 and 2 clients within Financial Services, Key Accounts Sector. Built and maintained relationships within multiple organisations at executive/senior management level.

BDM managing a portfolio of accounts in the banking, finance and retail sector

Market Development Manager providing leading product strategy development for all Affordability and Customer Management Products within Callcredit• Specialising in Over-indebtedness, CATO and Affordability products • Responsible for defining product strategy and roadmap• Primary contact for clients to feedback product ideas and improvements;• Responsible for market positioning and the direction including supporting sales • Ownership of the product roadmap to deliver product changes and maximise revenue

Product planning and execution of Tallyman product strategy to increase profitability

Development of a new business, transforming a strategic concept to launch a new business to market

Head of day to day Recoveries Management Operations, including client relationship team

Head of the Recoveries Management IT development team. Implementing new and amending existing systems to support the Recoveries Management Business

Project Management of Mastercard Convergence Project