Andrea Walls Email & Phone Number

Orlando, Florida, United States

Orlando, Florida, United States

Provide professional services to the clientele of companies and brands via various channels, such as inbound calls and email; assist customers with placing orders, modifying existing orders, tracking shipments, processing refunds, collaborate with support team to resolve unique discrepancies as needed, promote customer retention by responding to customer.

Orlando, Florida, United States

Orlando, Florida, United States

-Conduct client briefs, discuss requirements and negotiate fees-Create visual concepts to convey brand identity and engage target audiences-Prepare rough drafts and presentations-Prepare invoices and collect payments

Orlando, Florida Area

• Responded to customer requests for products, services and company information
• Kept sales floor and entrance areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
• Assisted Director of Community Outreach with marketing strategies that would engage new leads and potential customers
• Performed data entry with Microsoft Excel and Apache OpenOffice to record customer contact information
• Answered average of 20 calls per day, addressing customer inquiries and providing product information

Kissimmee, FL

• Worked closely with individual customers to identify unique needs and supply appropriate products.
• Maintained accurate and current donation and distribution forms, inventory documentation and customer records.
• Readied merchandise for distribution by marking items with identifying codes and accurate size tags.
• Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
• Communicated effectively with members of public in often crowded and noisy environments

Diploma Of Education, Medical Billing & Coding Specialist

Professional Skills Development Certification, General Studies

Office Administrator, 9-10