Leading Salem Gastro, a gastroenterology clinic, and Salem Endoscopy, an ambulatory surgery center (ASC). With its 100-person staff and 14 providers, Salem Gastro provides GI services to the Salem community and local hospital. Salem Endoscopy is a high-volume ambulatory surgery center conducting outpatient GI procedures. Successes include:• Increased overall corporate profitability by 25% in 2023.• Improved ASC profitability 50% year over year in 2022 and 34% in 2023.• Purchased a commercial building to expand operations.• Successfully restructured the management team.• Recruited five new physicians and three physician assistants.• Significantly upgraded technology and financial business practices.• Collaborated with attorneys to successfully navigate HR issues and a partnership transition.• Ensured CMS, AAAHC, and clinical compliance.• Added ancillary revenue streams.

Indie author and publisher creating children's books and distributing via the Amazon, Kobo, Apple, and Nook platforms, as well as in paperback and audio. Thirty-five children's books in five languages and available worldwide. By the numbers: 402,000 page reads, 141,000 books distributed (paid and free). Reader's Favorite, Purple Dragonfly, and Moonbeam Awards. Eight BookBub selections. Website is https://www.andicann.com and Amazon https://amzn.to/2FZJAXwHave sold more than 26,000 books in e-book, paperback, hardback, and audio formats using digital marketing strategies including Facebook advertising, social media campaigns (IG, FB @andicannbooks) Amazon advertising, email newsletters, and content marketing.

Faculty for the College of Health Solutions and the Edson College of Nursing and Health Innovation. Teaching healthcare innovation classes including Technology in Healthcare Innovation, Health Policy, and Telemedicine Fundamentals using virtual technology. Developed a telemedicine class, an elective in the Master of Biomedical Informatics program. It is the first academic class of its kind in the United States.

Solved problems and improved organizational performance for healthcare, research, and non-profit entities. Offered a strategic perspective coupled with an operational focus, connecting ideas and planning with action. Worked with Health e Practices engaged with Salem Gastro, The Whole Child Collective, and others.

Led a non-profit medical research organization. Worked with the Phoenix VA Healthcare System to lead a contract research organization offering human resource, legal, operational and financial support for 124 human-subject and data-driven research projects. In my role as the chief executive and on the Phoenix VA Research executive leadership team, I:• Quickly improved the organization's finances from four years of losses to significant retained earnings, adding $650,000 to net assets within 18 months. • Led and proactively managed a staff of 29 and managed a budget (P & L responsibility) of $4 Million.• Successfully managed the impact of COVID-19, including PPP, EIDL, and local grants while embracing new vaccine and other Coronavirus research. • Renamed and rebranded the organization, creating a new website and new marketing efforts.• Overhauled board communications creating more understandable, data-driven documents to support board decision-making.

Led the telehealth operations and implementation of telehealth solutions by building four telehealth practice lines to ensure operational viability and financial success in the acute care, skilled nursing, ambulatory, and emergency medicine environments at one of the nation's largest physician groups. Telemedicine practice lines included: teleurgent care, telepsychiatry, and tele-skilled nursing facility (TeleSNF). Built the financial models and operational processes to ensure success. Operational processes included technology deployment to physicians and facilities, communication tools, training, workflows, policies, patient consent and quality measures to ensure the telemedicine approach was clinically effective and operationally viable while positively impacting patient care and experience.Accomplishments: Launched one of the first skilled nursing telehealth applications in a nationally top-ranked skilled nursing facility. Launched telepsychiatry program operations in rural, high-volume emergency department.

Enterprise: Healthcare leader in the Office of the CIO. Helped build Dignity Health's enterprise-wide telemedicine programs. Developed telehealth strategy around eVisits and a teleradiology offering. Created plans and approaches to governance, innovation, intake and assessment, billing, quality, and risk. Identified business value and clinical impact. Wrote policy. Negotiated multiple complex legal agreements with technology vendors as the business owner. Deployed the technology and addressed the operational issues. Accomplishments: Designed and launched telehealth projects include low acuity video visits (Doctor on Demand), physician-to-physician secure digital consultations (Consult Accelerator - Avizia now American Well), teleradiology (Dicomm Systems), remote patient monitoring (Care Innovations, IdealLife), secure messaging (One Pass - Avizia), and other healthcare innovation and emerging technologies. Arizona Service Area: Under the direction of the Vice President of Informatics, led the Dignity Health Arizona telehealth strategy and implementation. Piloted and applied new telemedicine and innovative emerging technology solutions to improve patient care and to achieve business goals. Managed the clinical, technical, business, and regulatory activities including operational workflows, business, and financial plans, technology procurement, and solutions for telemedicine initiatives.Projects included: Teleradiology Solutions (Dicomm Systems, Merge); Telehealth for Provider to Patient Initiatives (One Place); Rural Telehealth(eMix and MeMD); Remote Patient Monitoring Solutions (IdealLife), and Google Glass / Scribe Technologies (Augmedix.) Accomplishments: Launched rural Arizona teleurgent care solution in Yarnell, Arizona. Launched closed-loop radiology solution for teleradiology offering at St. Joseph's.

Expanded telehealth services throughout the enterprise. Actively managed the selection and business modeling of Banner's eVisit platform. Implemented rural telehealth solutions, including telestroke and telepsychiatry between Banner and rural entities.

Directed behavioral health practice, medical nutrition, and clinical research trials. Led team of 23 to deliver quality care that was also financially viable. Improved behavioral health quality and compliance by reducing charting error rates by 80%. Reduced administrative costs by 50%. Improved revenue by 35%. More than 20% growth in new clients.Management and Compliance: Successful grant management, funding, licensure, and communications including Department of Health and Human Services/HRSA grants, Ryan White funding, Magellan/AHCCCS, and multiple pharmaceutical companies. Compliance and regulatory oversight; navigated audits by the state (Office of Behavioral Health licensing), county (Ryan White Part A), FDA, and Regional Behavioral Health Authority.Special Projects: 1) Created an Integrated Collaborative Care Program for 75 patients. 2) Launched a county-wide public health communication campaign to educate and transition a special population into Affordable Care.

Created a business to business marketing firm that specialized in marketing technical and complex professional services. With a staff of five (5), Mind the Gap became one of the top 7% of small businesses in the US from 2009-2010. It worked with more than 150 clients and delivered more than 50 websites, 100 RFP responses, and 30 strategic plans. Clients included City of Phoenix, ADOT, Allied Waste and many mid-market companies.

Key member of the leadership team, creating, directing and executing the “go to market” strategy developing business in the government, higher education, corporate commercial, healthcare, and hospitality market sectors. Rebuilt the marketing foundation, including the staff, processes and systems that supported the business development activities in the key market sectors.

Directed business development activities that landed multiple projects and new clients. Developed CRM strategies and guidelines for customized software. Directed marketing activities for 54-person Phoenix office. Managed staff, created market strategy, and lead generation. Key team member in winning multiple projects, including $102M ASU project, by identifying projects, developing strategic teams, writing persuasive proposals and presentations and coaching staff to win interviews.

Rebuilt marketing department for $3 million firm. Delivered $800k of business to firm.

Identified and developed relationships with major and new accounts. Consistently exceeded quota by 150-200%. Delivered more than $6 million of revenue to IBM in 2.5 years. AWARDS: Sales Achievement Awards.