Andrea Kees Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

Austin, Tx, Us

Oversee multiple high-impact projects simultaneously, each strategically aligned with the company’s priorities. Define project goals, allocate resources, and monitor progress while guiding teams for seamless execution. Navigate ambiguity and risks to address challenges effectively. Facilitate informed decision-making by evaluating, reporting, and communicating key statuses to stakeholders.

Austin, Tx, Us

Led cross-functional legal projects, collaborating with 8 teams to achieve new terms for a yearly population exceeding 3 million, resulting in an average annual profit of $28 million. Streamlined operational processes, increased annual projects from 15 to 19, and provided comprehensive project status reports to stakeholders. Mentored team members, optimizing resources and driving a remarkable 67% increase in production. Collaborated with multiple teams on large-scale projects, leading continuous process improvement initiatives that resulted in a significant 50% reduction in costs. Analyzed project data using Qlik to drive data-informed decision-making.

Austin, Texas, Us

Supported the successful execution of legal project. Assisted project manager by coordinating activities, ensuring deadlines were met and facilitating effective communication. Focused on organizing and tracking project-related information, managing documentation and provided administrative support.

San Jose, Ca, Us

Led the transformation of the payment landscape for eBay's global community by spearheading the implementation of the managed payments system. Oversaw the smooth onboarding of sellers to the new payment infrastructure, providing comprehensive support and guidance throughout the transition process. Addressed and resolved payment-related issues and inquiries from sellers, ensuring prompt and effective resolutions to maintain high levels of seller satisfaction. Collaborated with internal teams and external payment partners to optimize the efficiency and reliability of eBay's payment ecosystem. Streamlined payment processes, identifying opportunities for improvement and implementing strategies to enhance the speed and security of transactions. Stayed up-to-date with industry trends and regulations, ensuring eBay's compliance with payment industry standards and best practices.

San Jose, Ca, Us

Conducted thorough risk assessments and vulnerability analyses, utilizing data analysis to identify and mitigate potential risks. Collaborated cross-functionally with teams to provide guidance and recommendations on risk mitigation, compliance, and regulatory requirements.Played a key role in safeguarding eBay's operations and protecting users from fraudulent activities and unauthorized access. Analyzed and interpreted complex data sets to proactively identify areas of concern and implement proactive risk mitigation measures. Contributed to the maintenance of a secure and trusted marketplace by ensuring compliance with industry standards and best practices. Provided ongoing support and guidance to teams in managing and addressing risk-related incidents.

Established and managed a thriving dog boarding business, leveraging my entrepreneurial spirit and passion for animals. Developed and executed a comprehensive marketing plan, utilizing digital platforms, networking events, and referrals to attract a steady flow of clients. Built strong relationships with customers through personalized service, ensuring their satisfaction and fostering loyalty. Standardized operational procedures, implementing clear protocols for pet care, booking, and scheduling, resulting in improved productivity and streamlined workflows.Achieved significant business growth, enabling the transition to running the dog boarding business full-time. Applied project management skills to set goals, allocate resources, and consistently deliver exceptional results within deadlines. Exceeded client expectations by delivering outstanding service and experiences to pet owners.

Researched, planned and soft launched The Dog Mama.

Austin, Us

Provided essential administrative support as the Office Administrator at a local CPA firm, effectively managing office operations and facilitating seamless workflows.Streamlined processes and workflows, implementing standardized procedures for efficient meeting scheduling, accurate data entry, and the digitization of records.Acted as a key point of contact for clients, ensuring effective communication and keeping partners informed of important updates and progress.Utilized software tools such as QuickBooks and MailChimp to optimize resource utilization and streamline administrative processes.Implemented an organized system for managing physical files and digitized records, facilitating easy updating and retrieval by team members and enhancing workflow efficiency.Demonstrated strong time management and organizational skills in handling multiple tasks and priorities, ensuring smooth and efficient office functioning.Collaborated closely with team members to support project workflows, fostering effective communication and promoting a cohesive work environment.Maintained a high level of professionalism and confidentiality in handling sensitive client information.

Austin, Texas, Us

Successfully managed two nail salon locations, overseeing all aspects of operations and ensuring exceptional customer experiences.Led and supervised a team of nail technicians and support staff, promoting teamwork, providing training and mentorship, and fostering a positive work environment.Developed and implemented strategic business initiatives to drive growth and increase profitability, resulting in improved financial performance and customer satisfaction.Implemented efficient scheduling and resource allocation systems, optimizing staff productivity and ensuring optimal customer service levels.Maintained inventory control, monitored product quality, and established supplier relationships to ensure a well-stocked and high-quality product offering.Implemented marketing strategies, including social media campaigns and local promotions, to attract new customers and drive repeat business.Ensured compliance with health and safety regulations, maintained a clean and inviting salon environment, and upheld industry standards of sanitation and sterilization.Built strong relationships with clients, addressing their needs, resolving any concerns, and fostering loyalty and repeat business.

Supported day-to-day operations by coordinating project logistics, managing schedules, and assisting with administrative tasks, ensuring efficient workflow and smooth project execution.Conducted market research and analyzed industry trends, providing valuable insights for marketing strategies and content development.Collaborated with cross-functional teams, including videographers, editors, and marketing personnel, fostering effective communication, teamwork, and a cohesive work environment.Demonstrated creativity and innovation in developing engaging social media campaigns and strategies to enhance brand visibility and attract new clients.Maintained organization and attention to detail in tracking project progress, managing files and documentation, and ensuring timely deliverables.

Bachelor’S Degree, Small Business Administration

Business Administration, Management And Operations

Business Administration And Management, General