Andrea Kostka Smith Email & Phone Number

Vancouver, Canada Area

Vancouver, British Columbia, Canada

- Worked directly with high level brokers who employed meticulous standards of excellence and attention for detail- Responsible for the creation of lease summaries, subject removals and extensions for large scale industrial projects- Created and maintained a large file database- Proofread and formatted documents- Prepared campaigns, brochures, and marketing materials- Corresponded with clients- Booked restaurant and hotel reservations- Managed various activities for morale improvement

Vancouver, Canada Area

- Responsible for the administrative needs of the Skype team, with a priority on the team Leads- Organized large scale events on both the site and team level- Prepared expense reports - Booked and managed Tech Talks for the team- Took charge of and refined the new hire policies as well as managed the schedule of new hires on their first day- Managed the booking of meeting rooms within the office - Worked with company databases on a daily basis- Managed the Health and Wellness activities on site (Van MS)- Purchased all equipment related to day to day operations of the team- Reviewed Skype Site budget and decreased costs where available- Tracked the team assets - Started a Skype newsletter (Was later used as a template at other sites)- Assisted in interview process of potential hires- Became the go to person for any issues for my team (personal as well as professional)- Directed the filming of promotional material- Lead monthly meetings with team Leads coordinate team morale and overall improvement - Worked with; Sharepoint, OneNote, Teams, Headtrax, PowerPoint, Excel, Word, and others.

Vancouver, Canada Area

- Responsible for the travel and administrative needs of the office, with a priority on the Top Level Staff- Organized large scale events, internal and client as well as made arrangements for lunch meetings- Collaborated with the head of HR on the implementation of new office policies/proofread confidential documents- Prepared expense reports - Booked educational Lunch and Learns for the office- Took charge of and refined the new hire policies as well as managed the schedule of new hires on their first day- Managed an electronic travel calendar for the entire office (80+ employees)- Managed the booking of meeting rooms within the office- Worked with company databases on a regular basis- Purchased all supplies related to day to day operations- Reviewed office budget and decreased costs where available- Assisted marketing with proposals

Langley, Bc

- Directly supported the Branch Manager with all administrative needs - Reviewed project plans and helped implement a more efficient way to quote large projects- Directed the GVHBA Golf Tournament attendance within the branch- Trained customers and salespeople on internal quote program- Provided AS400 support to salespeople- Conducted petty cash tracking and time sheet processing for hourly workers within the branch- Processed quotes and orders for customers- Conducted internal showroom sales - Provided front desk relief- Developed relationships with customers to ensure top quality customer service

Langley, Bc

- Directly supported the Branch Manager and Operations Manager with all administrative needs- Co-managed office - Developed more efficient administrative procedures- Arranged travel for service techs, drivers, salespeople and visiting customers- Processed project management plans and worked closely with sales to insure accuracy- Quoted and entered COD orders as well as managed COD account receivables- Trained customers and salespeople on internal quote program - Provided Oracle support to salespeople - Processed service cases, credits and order returns- Developed strong relationships with long term customers throughout all of BC - Planned Christmas parties and customer events- Implemented a recycling program within the branch

Vancouver, Canada Area

- Processed project management plans - Provided back up reception and fee filing- Provided general administrative support - Administered marketing department support- Proofread project proposals and general correspondence with a high degree of efficiency - Co-planned company anniversary event

Burnaby, Bc

- Generated and proofread accurate proposal letters- Directed general office supply purchasing and office equipment maintenance- Provided data entry, word processing and reception duties- Implemented security pass system installation- Documented purchase orders and invoices- Generated and filed customer correspondence- Responded and solved customer account balance issues - General administrative support to all upper level executives- Promoted from Operations Administrator within one year

Vancouver, Canada Area

- Provided a first point of contact for all customers with a high degree of professionalism and courtesy - Prepared invoices to be processed by accounting department- Directed all correspondence and phone calls to the appropriate parties- Created shipping reports- Provided administrative assistance to the office manager