Andrea Shepherd Email and Phone Number
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Ms. Shepherd is a senior level professional with over 20 years of experience in the utility industry. Her technical acumen, business background, and management consulting experience allows Ms. Shepherd to successfully transcend the lines between IT and BU to successfully deliver cross functional solutions with measurable results. As a small business owner, a corporate employee, and consultant for companies of all sizes, Ms. Shepherd has excelled in advancing strategic initiatives through innovative approaches and process improvement. Ms. Shepherd’s commitment to building a diverse and high performing team has resulted in the ability to move the needle in a dynamic and changing environment.
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Director Of ItAmerican Electric Power Oct 2022 - PresentColumbus, Oh, UsChief Commercial Operations PortfolioMergers, Acquisitions, and DivestituresRenewables Onboarding & ScalingVirtual Power Plant (VPP) -
Senior Information Technology Program ManagerAmerican Electric Power Jun 2021 - Oct 2022Columbus, Oh, UsUnregulated Renewables DivestitureKentucky Power DivestitureCo-Sourcing Implementation -
It ManagerAmerican Electric Power Jul 2017 - Jun 2021Columbus, Oh, UsPI / SCADA / Front Office Commercial OperationsAMI Metering -
It Project Manager PrincipalAmerican Electric Power Sep 2015 - Jul 2017Columbus, Oh, UsPI, GMS SCADA, and Commercial Operations programs -
Project Manager (Utilicast Consultant)American Electric Power Oct 2012 - Sep 2015Columbus, Oh, Us-RTU Project Manager-GMCS Project Manager (OSI Monarch)-SCADA / PI Business System Analyst (BSA) -
Energy ConsultantUtilicast Jan 2011 - Sep 2015Seattle, Wa, UsCompleted projects for Western Electricity Coordinating Council (WECC), Southwest Power Pool (SPP), New York ISO (NYISO), Midcontinent ISO (MISO), and American Electric Power (AEP). See descriptions for further information. -
Project Manager (Consultant)Midcontinent Independent System Operator Mar 2012 - Sep 2012Carmel, In, UsProvide project management expertise in the development of Entergy Training materials. Responsibilities include overseeing training development, QA of training materials, creation and adherence to the budget and schedule, and SOW creation and delivery. -
Business Analyst (Consultant)Nyiso Apr 2011 - Nov 2011Rensselaer, New York, UsDrafted the Validation Functional Requirement Specification (FRS) required to assess the impacts and effectiveness of Market-to-Market (M2M) coordination to the NYISO energy market. Specifically, the Validation FRS detailed the re-calculation of Market Flows, the calculation of entitlements, and established trending analysis to be used by the Operations Department. Additionally, the FRS validated settlement data to be used in invoicing. -
Systems Operations Consultant (Consultant)Southwest Power Pool Jan 2011 - Jul 2011Little Rock, Arkansas, UsProvide business and technical expertise in support of SPP’s System Operations department in the design phase of the SPP Energy and Operating Reserves Market project. -
Cost Analysis Senior Consultant (Consultant)Western Electricity Coordinating Council Jan 2011 - Apr 2011Salt Lake City, Utah, UsDrafted and presented a Cost Analysis indentifying the costs for both the Market Operator and Market Participants associated with implementing an energy imbalance market, the Efficient Dispatch Toolkit (EDT), in the western interconnect. -
Siemens Onsite Vendor Manager & Testing Coordinator (Consultant)California Iso Jan 2010 - Oct 2010Folsom, Ca, UsCoordinated work effort, prioritization and delivery of Siemens code to CAISO across multiple projects. Worked with CAISO project management and technical staff to track all Siemens deliverables including design, construction, testing, and support deliverables. Coordinated testing activities between CAISO and Siemens sites, ensuring testing objectives were met and resources were optimized. Managed variance submittal, tracking and resolution progress. -
Project Manager (Consultant)Ercot Apr 2009 - Sep 2009Taylor, Tx, Us-End to End Testing Project ManagerDeveloped, documented and presented the End to End Testing Strategy to be used in the implementation of the Texas Nodal Market, which incorporated role definition and descriptions, staffing assessments, project schedule and execution plan, and budget valuation. -Data Management Project ManagerImplemented the Data Management Strategy which introduced a common data set to be used by all testing teams on the Texas Nodal Project. Oversaw the development of the data sets including the collection, processing, versioning and distribution across the project teams. -
Front Office Market Simulation & Readiness Support (Consultant)Pg&E Jun 2008 - Apr 2009Oakland, California, UsLead PG&E’s Front Office in the development of their Cutover and Reversion Plan. Supported the development of Front Office’s Real Time Desk Level Procedures. Advised on MRTU Market Simulation activities conducted with CAISO including internal & external business scenarios, organizational and ISO readiness, simulation criteria, and participant assessment & scorecards. -
Iso Credit Policies Research Analyst (Consultant)Pjm Interconnection May 2008 - Jun 2008Audubon, Pa, UsProvided research and conducted interviews with New England ISO, MISO, ERCOT, CAISO, and SPP on their market’s then current credit policies to be used in a report authored by Market Reform. The report compared credit policies of electricity markets around the world and policy change recommendations to the PJM credit department. -
Business Processes And Requirements (Consultant)California Department Of Water Resources Nov 2007 - Jun 2008Sacramento, Ca, UsAnalyzed and reported on California Department of Water Resources (CDWR)’s staffing levels, process modifications and system gaps as a result of the MRTU implementation. Developed and documented CDWR’s Scheduling Department’s To-Be Business Processes and Business Requirements for participation in CAISO’s Market Reform and Technology Upgrade (MRTU) Program. -
Operational Readiness ConsultantEirgrid Aug 2007 - Nov 2007Ballsbridge, Dublin 4, IeEvaluated readiness efforts across the Single Market Operator (SMO) in preparing for and sustaining the organization beyond the ‘go-live’ of the Single Electricity Market in Ireland. Reported on indicators of readiness for the SMO and Transmission System Operator through the documentation of weekly progress in areas such as staffing, business processes, procedures, and system readiness. -
ConsultantCalifornia Iso Jul 2005 - Jul 2007Folsom, Ca, Us-Market Simulation Project ManagerPlanned and executed testing activities between CAISO and external parties through the simulation of market behaviors and system interfaces prior to the implementation and go-live of the MRTU Program. Managed team and resources across 16 project teams in adherence to the work plan and budget. Ensured meaningful simulation activities were derived within resource and system constraints. Lead efforts to define the functional scope, schedule, simulation structure, and required support prior to the start of each simulation. Lead communications to CAISO executives, internal SMEs and project teams, CAISO’s participants, and external vendors conveying information pertinent to participation in simulation activities.-Scope Management LeadEstablished uniform processes and toolsets utilized across all projects of the MRTU Program for the Program Management Office (PMO) to manage issues and risks, identify changes, and control changes to the program’s scope. Managed the process and progress of over 200 change requests submitted into the PMO working closely with Project Managers and Technical. Created the MRTU Business Architecture summarizing and establishing the objectives and interactions of the MRTU Program. -
ConsultantAccenture Jul 2001 - Jul 2007Dublin 2, IeCompleted assignments at Halliburton, Airgas, internal Accenture projects, Midcontinent ISO (formerly Midwest ISO) (MISO), and California ISO (CAISO). See Descriptions under MISO and CAISO for additional information. -
ConsultantMidcontinent Independent System Operator May 2003 - Jun 2005Carmel, In, Us- Data Management SupportDeveloped Service Level Agreements (SLAs) and assisted in the development and documentation of processes specifically around reporting, data hosting, and business objects. Supervised resources gathering business requirements and provided guidance on workload, issues, and resolutions.-Customer Service Procedure Development LeadManaged resources in the revision and creation of the Department's processes and procedures and Siebel support. Developed supporting templates and established internal. Assisted in market readiness and go-live activities. Facilitated in the SAS 70 initial audit for the Department including a walk through with auditors. -Issues and Scope Management LeadMaintained and facilitated the resolution of over 2000 issues across the Program by categorizing, directing and facilitation resolution appropriately to Business Area Owners, SMEs and vendors. Established templates and standardization of MISO's issues process to identify and track impacts of system changes. Planned and coordinated releases with Project Executives and Testing Team to define overall scope and release schedule. Assisted in reconciliation efforts of MISO's guiding documentation (Protocols, Business Practice Manuals, and Tariff) against systems capabilities and language inconsistencies.
Andrea Shepherd Skills
Andrea Shepherd Education Details
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Mit Sloan School Of ManagementExecutive Mba -
Texas A&M UniversityMinor In Business
Frequently Asked Questions about Andrea Shepherd
What company does Andrea Shepherd work for?
Andrea Shepherd works for American Electric Power
What is Andrea Shepherd's role at the current company?
Andrea Shepherd's current role is IT Director at American Electric Power | MIT EMBA ‘26.
What is Andrea Shepherd's email address?
Andrea Shepherd's email address is an****@****aep.com
What is Andrea Shepherd's direct phone number?
Andrea Shepherd's direct phone number is +161471*****
What schools did Andrea Shepherd attend?
Andrea Shepherd attended Mit Sloan School Of Management, Texas A&m University.
What skills is Andrea Shepherd known for?
Andrea Shepherd has skills like Energy, Smart Grid, Energy Markets, Program Management, Renewable Energy, Project Management, Business Analysis, Electricity Markets, Business Process Improvement, Business Process, Commodity Markets, Management Consulting.
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