Andrea Leopard Email & Phone Number

Develop and sustain comprehensive documentation for departmental and cross-functional processes. Establish and uphold best practice documentation for sales methodologies. Design and implement new Salesforce operational workflows to meet team needs and requirements. Act as the subject matter expert and primary liaison for Salesforce and other enterprise.

Seattle, Washington

Coordinating improvements/maintenance/repair work to contractors, vendors and landlords ensuring work is cost effective and of appropriate quality. Processing rent and lease payments. Obtaining approval and communication with landlords, managers, staff and tenants regarding scheduling, status, options, cost, etc. as needed based on site need. Developing.

El Segundo, CA

Supporting a facility with 150 offices and over 500 staff members. First point of contact for all members and visitors, ensure steadfast delivery of professional, wholehearted service. Handle escalations or member concerns when possible and notified management of matters that required their support promptly and courteously. Receive and disseminate incoming.

Hawthorne, CA

Directly supporting a field based team of a VP, 4 directors, 32 managers and over 300 reps.Creating/developing, generating and distributing daily reporting utilizing pivot tables, v-lookups etc.Maintaining, monitoring and ensuring our various systems are functioning accurately Formstack, Data Everywhere, back end data base connections for reporting.

Inglewood, CA

Organizing, directing, and monitoring daily activities of operations and environmental personnel.Assisting in developing and implementing facility policies and procedures.Ordering and maintaining office supplies, products, clinical supplies and other inventory.Preparing reports and correspondence as needed.General clerical/administrative duties as needed.

Torrance, CA

Primary point of contact for 5 Managers and 300 field associates based in NY, AZ, and CA Auditing time submissions and following up with individuals as neededProcessing of mileage and expense reimbursementsProcessing of stipends and other allowancesCoordination of manual checks issued between pay cycles as neededCalculating and entering bonuses based on.

El Segundo, CA

Supporting Team of over 400 Managers and 15000 field associatesLink to Field/Operations for HR and TAPay increase processing and promotion and process development for the fieldMaintain System Org Structure and store alignment of over 4000 locations within database Regularly audit data to ensure accuracyDevelop efficiencies such as automation of.

El Segundo, CA

Supported a team of 100 managers and 4000 associates in the fieldProvided key operational support to Field Recruiting, Field Operations and Client Services to aid in the execution of field events. Direct contact to Internal Operations for Field RepresentativesHeavy phonesBuilt and relayed trainings for policy updatesCompleted and processed HR paperwork for.

El Segundo California

Organized and responded to email, phone and inter-site inquiriesHigh volume calls 100-150 per dayCompiled reports and tracked returns, refunds, and defective productWithin 3 months became head of departmentMaintained direct contact with Record label of artistsTrained two reps following my startManaged package tracking and shipment via USPS and UPS

Manhattan Beach, CA

Establishing and maintaining relationship with stores beyond the US. Heavy e-mailsPlacing orders for retail customersMonitoring progress, stock, payment and shipment of orders. Compiling reports and sending them to customer to keep abreast of progress.

Beverly Hills, CA

Tech support and general navigation assistance to hundreds of customers daily.Heavy phones for an inbound call center (Aprox. 100 calls/day/rep)Monitored and regulated fraudulent credit card use.Lead training for new employees on site uses/ navigationServed as supervisor when one was not present.Provided tech support and answered inquiries via.

Hawthorne, CA

Supervisor/support to 55+ employeesDaily interaction with five different record labels, under Parent labelBooked all company travelHeavy phones/ front desk/ reception/secretarial dutiesMetering and sorting incoming and outgoing letters and parcelsOrdering and maintaining company suppliesOrdering Jewel Box Platinum plaquesOrganizing events, including.

Hawthrone, CA

Heavy phones, Mass mailings, Compilation and distrobution of artist press kits, Assisted Office Manager/covered duties in her absence, Tracking calls to monitor album sales, Maintained and established relationships with retailers to ensure product priority