Andrea Lipsett, Assoc Cipd Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, Ireland

◊ Recruiting for a variety of roles across multiple areas of Irish Life – preparing job advertisements, administering and managing aptitude testing, shortlisting applicants, organising competency-based interviews, participating as a member of numerous interview panels, making job offers, issuing employment contracts, processing work permits and performing reference/qualifications/other relevant background checks.◊ Acting as the primary point of contact for candidates from initial contact to start date ensuring an exceptional candidate experience throughout.◊ Compiling files for all new employees, in line with policy and legislative requirements, in a timely and efficient manner to ensure payroll deadlines are met. ◊ Coordinating induction/orientation sessions for all new starters. ◊ Providing high-quality support on a day to day basis to the recruitment and wider HR team – performing administrative processes and other required duties, offering advice, answering queries, testing systems, providing training, creating guidelines. ◊ Liaising with and providing support to business managers in relation to all recruitment and other HR-related matters. ◊ Managing and acting as a subject-matter expert for the Recruiting Management (RCM) Applicant Tracking System – SuccessFactors – Monitoring active job requisitions and communicating regularly with hiring managers/recruiters and applicants, keeping them updated at each stage of the application process.

County Dublin, Ireland

◊ Demonstrated effective teamwork skills by working collaboratively as part of a multidisciplinary team with radiation therapists, oncologists, nurses, physicists and other care providers to achieve a common goal of maximising patients’ treatment outcomes. ◊ Managed the patient tracking information system to streamline the clinical workflow and optimise patient care by using this system to monitor the care path of each patient, record important patient information, communicate with other healthcare professionals and analyse data to improve processes. ◊ Planned and organised the treatment unit to ensure a smooth and timely workflow – scheduling patient appointments, preparing the staff rota, arranging and recording machine maintenance checks, listing and prioritising necessary tasks, and pre-empting potential problems. ◊ Used effective communication and interpersonal skills to inform and reassure patients about their treatment, also listening to and responding to their concerns in an empathetic and caring manner.

County Cork, Ireland

◊ Assisted with the implementation of a new patient tracking information system – transferring data from the old to the new system, drafting operation guidelines, training staff and following up on any issues arising. ◊ Contributed to the learning and development of radiation therapy students by coaching them throughout their clinical placement - designing training programmes specific to their needs, assisting them with goal-setting, motivating and encouraging them to achieve these goals, regularly appraising their performance and offering them continuous feedback and support.◊ Demonstrated effective problem solving and decision-making skills by trouble-shooting complex patient treatment plans, providing solutions to the concerns/queries of both patients and staff, responding appropriately to unforeseen events (e.g. machine breakdowns/staff shortages).◊ Performed patient quality assurance checks and treatment unit audits to ensure a high standard of patient care.

County Donegal, Ireland

◊ Worked as a flexible, hard-working and reliable staff member in a four-star hotel. ◊ Adhered to a high standard of customer service and regularly attended customer satisfaction courses.◊ Maintained excellent stress and time management skills to deal with a busy work environment. ◊ Presented a friendly and upbeat attitude with outstanding communication and listening skills.◊ Reacted constructively to customer complaints and needs, adopting a customer-first approach.

Master'S Degree, Human Resources Management

This course is accredited by CIPD, HR Certified Institute (HRCI) and Society of Human Resource Management (SHRM). Modules included.

Bachelor'S Degree, Health Services/Allied Health/Health Sciences, General, 1.1