Andrea Sienko Email & Phone Number

Detroit, Mi, Us

-Achieve repeat clientele through honest, loyal and superior customer service providing knowledgeable and comprehensive feedback-Assist customers over the phone and in person using troubleshooting and problem solving skills to effectively resolve client conflicts and issues with a calm, expedited and resilient tone to prevent loss of accounts and business -Complete and facilitate special orders and requests, invoicing, scheduling, and various office tasks-Daily maintenance of the… Show more -Achieve repeat clientele through honest, loyal and superior customer service providing knowledgeable and comprehensive feedback-Assist customers over the phone and in person using troubleshooting and problem solving skills to effectively resolve client conflicts and issues with a calm, expedited and resilient tone to prevent loss of accounts and business -Complete and facilitate special orders and requests, invoicing, scheduling, and various office tasks-Daily maintenance of the sales floor, complete promotional tagging, organize and maintain assigned areas to assist with keeping showroom attractive, neat, clean and well stocked-Demonstrate professionalism in dress and demeanor to include achieving high levels of working relationships with backroom/porter personnel, bedding management, office management and personnel, sales management and personnel as well as visual merchandising associates-Evaluate clientele needs and create custom design solutions through one-on-one interaction to create custom room furnishings within the customers preferences and budget-Frequently attend new product training, training seminars and webinars to keep current in the marketplace-Greet customers upon entrance, guiding and accompanying customer through showroom, answer questions, measure furniture and advise clients on compatibility of various styles, color schemes, decorative home décor, furniture floor plans and design choices of furniture items-Obtain credit information from client, prepare financial contract, forward credit forms to finance office for verification of client credit status and approval of order-Performed diligently in a fast pace environment while taking care of multiple clients at a time, exceed company standards for monthly sales goals working 10-12 hour shifts, working weekends and holidays-Research and present information on features and benefits of current products, fabric/leather protection plans, extended warranties, custom ordering and power options Show less

Saginaw, Michigan

Saginaw, Michigan

Midland, Michigan

Midland, Michigan

Bachelor'S Degree, Family And Consumer Sciences/Home Economics Teacher Education

Diploma, Family And Consumer Economics And Related Studies