Andrea M. Email & Phone Number

Nashville, Tennessee, Us

Nashville, Tennessee, Us

❖ Tenant Management, Named Support Contact❖ Subject Matter Expert for current and upcoming Workday functionalities/processes for Recruiting❖ Product owner for recruiting module – manage content, releases and sprint planning in ADO❖ Configure Job Req notes, candidates notes, auto disposition of candidates, job posting pay ranges, remote options job req/postings, offer letter Workday docs/text blocks, tracking pixels, etc... ❖ Global implementation – consulted on recruiting and security strategy❖ Resolved defects during global implementation for both recruiting and security❖ Automated Offer process for countries in Europe as they were manually processing offers outside of ATS ❖ Workday Docs

Nashville, Tennessee, Us

❖ Audit, compare, test and configure security (domains, bp security policy, segmented security, roles)❖ Built entry conditions, while running, exit conditions, validation rules, review/approval steps ❖ Create course, launch campaigns, maintain learning validations, learning content highlights❖ Built duplicate management, add vaccination, and probation period processes from scratch❖ Configured compensation eligibility rules based on job profile and geographic location❖ Create, load, and troubleshoot EIBs❖ Serve as Tier 3 support for Service Now cases

Nashville, Tennessee, Us

❖ Research, diagnose and resolve issues/errors using Service Now case management – Tier 2 support❖ Support with Workday enhancement releases – build and test❖ Educating the broader HR team on business process, fixes, and enhancements❖ Work with the COEs to suggest process improvement❖ Rescind/Cancel/Correct/Approve/Edit business processes❖ Post production support

Nashville, Tennessee, Us

❖ Served as employee advocate for teammates in transition (Career Counseling, Change Support)❖ Spearheaded Ways to Work change management initiative for over 400 teammates in Shared Service Corporate Center❖ Partner and developed 50+ managers for Integrated Talent Process (Manager Performance Calibration,❖ Succession Planning & Potential 9 Box Session)❖ Hire to Retire full cycle HR

Nashville, Tennessee, Us

❖ Delivered seamless Talent Acquisition Process to secure 500+ new hires for BSAM. ❖ Improved Workflow Process to reduce Time to Fill by 10% for critical talent pools ❖ Delivered 99% candidate satisfaction index for new hires directly sourced into Corporate client pool ❖ Negotiated compensation rates between multiple stakeholders (Hiring managers, Total Rewards, HRBP, and New Hires) ❖ Coordinate Calendars and meeting spaces for onsite, video and/or phone interviewing. Set up required travel.❖ Drove monthly billing improvement to ensure well controlled expenses with Corporate designated hotel partner❖ Delivered 100% compliance (Trade Secret, Non-Compete, Employee Dispute Resolution, I9 verification, etc.)❖ Led Pre-employment process analysis of outside vendors (GIS, now HireRight) ❖ Initiate bonus requests, expense reimbursements and relocation (Weichert)❖ Full cycle recruiting for open positions at our Bridgestone Operations Center using iCIMS and LinkedIn Recruiter

Philadelphia, Pennsylvania, Us

❖ Partner with talent acquisition and hiring managers to ensure candidates successfully complete onboarding requirements ❖ Maintain high level of accuracy and speed to exceed weekly metrics❖ Compile SLA, KPI, and various other reports for quality management ❖ Use Smartsheets, ServiceNow, and iCIMS daily to optimize productivity❖ Ensure compliance by collaborating with compensation and legal to guarantee that offers adhere to policies, procedures, and all federal regulations and laws❖ Assist with onsite hiring events and campus recruiting❖ Resolve general issues and provide guidance to candidates, TA, and managers through ServiceNow❖ Found organizations to partner with while working on a nationwide sourcing project ❖ Create and administer cross-functional training❖ Worked with Cartus for relocation requests

Philadelphia, Pennsylvania, Us

❖Train tellers❖ Organize cash pickups for non-profits and train them in Aramark’s money handling procedures❖ Verify cash totals up to $1,000,000.00❖ Collaborate with Controller to identify and correct errors to account for all cash

❖ Led as the owner/entrepreneur from conception to operation, 10 years+ business proudly serving 3,500+ customers/year❖ Directed the process to recruit, retain and profit from the employment of over 20 barbers/stylists during business life-cycle❖ Built a marketing strategy to launch a new business using a mix of contemporary (Google ads, Facebook, Instagram) and traditional (101.1 radio) platforms