I am a results-driven professional with a diverse background in operations management, virtual assistance, staffing, recruitment, sales, and customer service. With extensive experience in both leadership and hands-on roles, I have effectively managed teams, optimized business processes, and driven significant growth across multiple industries.As an Executive Virtual Assistant-Recruitment Support at Thomas Talent Network, I supported the CEO by managing daily operations, handling email and calendar management, and overseeing administrative tasks. My role also involved sourcing and screening candidates, managing ATS platforms like Zoho, and streamlining recruitment processes to improve efficiency.Promoted to Operations Manager after a year, I now oversee recruitment operations, manage candidate pipelines, and optimize workflows to ensure the achievement of company goals. I collaborate closely with leadership to develop strategies, manage client relationships, and drive team performance.With a strong customer service background, I have consistently demonstrated the ability to provide exceptional support to clients. From my time as a Customer Care Professional at JP Morgan Chase to my roles in sales and project management, I’ve maintained a customer-first approach, ensuring satisfaction, resolving issues, and improving service delivery.