In this role, I was responsible for facilitating communication with members on key advocacy issues, support of digital initiatives and promoting member engagement.

AME Group is a provider of global data and technical analysis on energy, metals and mining projects. Its platform is used by financial institutions (investment and commercial banks), resource companies and governments. As Business Relationship Manager, I was responsible for ensuring clients have the support and resources needed to maximise the value they derive from AME Group's information, industry insight and expertise. The main focus of the role was on client retention and increasing… Show more AME Group is a provider of global data and technical analysis on energy, metals and mining projects. Its platform is used by financial institutions (investment and commercial banks), resource companies and governments. As Business Relationship Manager, I was responsible for ensuring clients have the support and resources needed to maximise the value they derive from AME Group's information, industry insight and expertise. The main focus of the role was on client retention and increasing revenue from existing clients through regular communication to understand client needs, building relationships with decision makers (and other influentials) and ensuring a high level of service was maintained. Show less

Established in 1999, Smartline is a franchised mortgage broking group. It has 300+ advisers Australia-wide writing more than $5 billion in loans annually. As National Marketing Manager, I was responsible for managing Smartline’s brand and marketing strategy. Working across the full marketing mix from brand management, franchisee collateral & support, CRM & content management, online marketing & public relations, my brief was to ensure full franchisee support and a consistent and… Show more Established in 1999, Smartline is a franchised mortgage broking group. It has 300+ advisers Australia-wide writing more than $5 billion in loans annually. As National Marketing Manager, I was responsible for managing Smartline’s brand and marketing strategy. Working across the full marketing mix from brand management, franchisee collateral & support, CRM & content management, online marketing & public relations, my brief was to ensure full franchisee support and a consistent and effective message across all communications and collateral.Other responsibilities included the development of content, oversight of management of the corporate website & SEO, development and execution of social media and PR strategies, identification of strategic alliances and digital marketing strategy. Show less

This role involved prospect identification, qualification, market research, development of the Client Relationship Management tool and undertaking promotional and client outreach. In addition, I provided assistance with pipeline management, proposals, tender and bid preparation and provided strategic input and was responsible for developing direct marketing campaigns and website management.

In this role, I was responsible for managing all marketing functions of the organisation including:- Development & execution of cost effective marketing and brand management strategy. - Development of all marketing collateral & integrated campaigns including events, digital marketing & social media.- Development of all marketing copy such as newsletters, web copy, social media posts.- Business Development - writing, editing and proofing business proposals as well as preparing… Show more In this role, I was responsible for managing all marketing functions of the organisation including:- Development & execution of cost effective marketing and brand management strategy. - Development of all marketing collateral & integrated campaigns including events, digital marketing & social media.- Development of all marketing copy such as newsletters, web copy, social media posts.- Business Development - writing, editing and proofing business proposals as well as preparing sales presentations.- Development and execution of client outreach initiatives.- Website management; - Traditional communications such as press releases, managing media relationships and internal communications.The focus was on ensuring Myriad IT clearly articulated its value proposition across each of its business lines. I worked closely with the CEO and practice leaders to ensure the development and execution of strategy to grow the Myriad IT brand.I was also responsible for leading the management of tender processes. As the leader of a tender project I was charged with co-ordinating not only with business unit heads but also subject matter experts to ensure all aspects of the tender were fully addressed. Working closely with the Managing Director and Business Solutions Director, I leveraged my business development background to drive the development of a framework for the preparation of tenders from go/no-go to response to expressions of interest and final submissions. I also worked on the development of high quality proposal and presentation content library to facilitate tender submission.Prior to becoming Marketing Manager, I provided consulting services to Myriad IT for over 18 months. Show less

As an independent consultant I assisted my clients with business development, relationship management, client outreach, copy/marketing collateral development, marketing campaigns, contact (CRM) management and related activities. This included prospect identification and research, development of marketing collateral and pitch documentation, initiation and implementation of outreach campaigns/strategy and CRM advice. Clients included Australia Ratings, Myriad IT Services and the… Show more As an independent consultant I assisted my clients with business development, relationship management, client outreach, copy/marketing collateral development, marketing campaigns, contact (CRM) management and related activities. This included prospect identification and research, development of marketing collateral and pitch documentation, initiation and implementation of outreach campaigns/strategy and CRM advice. Clients included Australia Ratings, Myriad IT Services and the Australian Securitisation Forum. Show less

Part of a team managing all aspects of S&P's commercial relationships with rated and prospective clients across a range of sectors.

Responsible for providing a high level of customer service to subscribers to S&P's information platforms.

Living in the UK, various contract administrative roles were held. Employers included Reuters, CSFB, Sumitomo. I joined S&P upon my return to Melbourne in 1999.

Varied role which included establishment of a botanical database for Tasmania based upon geographical co-ordinates and past botanical surveys and pre-logging field surveys.