Andrea Matesi Email & Phone Number

Adelaide, Sa, Au

Adelaide, South Australia, Australia

Fast delivery of technological solutions to improve your Business' competitive edge.

• Help Desk services to Users at all levels.• JMS CRM Business Software Analysis, Design, QA Meetings & Complete BUG Reports.• Project Management and Reporting to Management.• Liaised with Developers, Managed Services Providers and Telcos.• Optimised phone bill by managing Telstra services.• Answered the phone and provided general help in the office.• Designed & deployed SMA Solar PV Monitoring Systems (technologies involved: RS485 BUS/Ethernet/433Mhz, 900Mhz, 2.4Ghz and 5Ghz Wireless).• Supported a mixed Apple/Microsoft environment.• Saved thousands by internally servicing Apple iMacs, Macbooks, iPhones and server/network equipment.• Designed and maintained the IT Asset Management.• Administered internal infrastructure (Alcatel Phone System, Alcatel Handsets, Canon Network Printers, Dual (Load Balanced) ADSL Setup, Firewall, etc.).

Correggio, Italy

• L1, L2 and L3 phone/e-mail ICT Support.• Datacenter management.• Analysed communities' requirements and defined project objectives.• Designed IPv4 networks in accordance to potential customer number.• Supported 8 riggers deploying customer/territory infrastructure.• Project control & liaison with supply-chain.• Managed websites migrations.• Fixed infrastructural problems and dealt with specific server/networking issues.• Managed relationships with small, medium, large businesses and Government.• Documented business processes, procedures and policies.• Maintained core firewall and enforced physical security.• Implemented most accounting needs, stock control, lot/serial traceability.

Carpi, Italy

• Support the Customers and the internal Users.• Participate to the core software development, including database schema design.• Format and import pre-existing customer's (unstructured) data into the appliance.• Develop new features according to customer's requests.• Document, replicate and fix bugs.• Monitor and troubleshoot the deployed appliances and the internal infrastructure.• Liaison with the supply-chain.• Redact technical manuals.• Administer the website.

Corporate CMS design, deployment and support: www.nastrificiogiuseppe.it

Sicily

Dell Workstation Deployment.Tasks: Backup & Restore, AD joining.

Sicily

Front-Office HP Workstations Deployment.Tasks: Backup & restore, AD joining.

Santa Cristina Gela

* Network and Systems Administration. * Web portal design, development and support (www.comunesantacristinagela.pa.it). * IT training for employees. * Help Desk Services.