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Dynamic professional with extensive experience designing, implementing, and executing training and change management solutions for large-scale change. A well-rounded and hands-on manager, able to build productive, long-term relationships with teams, clients, external customers, and end users. Pursues creative solutions to deliver high-quality results. Continues to research and learn new techniques and strategies to best serve the needs of adult learners.
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Senior Instructional DesignerSalo, A Korn Ferry Company Oct 2023 - Feb 2024Minneapolis, Mn, UsProvided instructional design support for Phase 1 of the University of Minnesota PEAK initiative.Developed and/or produced over 25 video training tutorials -
Senior Instructional DesignerLearninglens Inc. Apr 2023 - Oct 2023Minneapolis, Minnesota, UsDesigned and developed role based training courses for Mortenson construction in support of their Oracle implementation.Utilized Articulate Rise to develop courses and Articulate Storyline to develop interactive simulations. -
Senior Instructional Design And Ocm ConsultantFredrickson Learning Nov 2021 - Dec 2022St Paul, Minnesota, UsFor a multi-national client: - Developed location-specific documentation and user guides for an SAP bolt-on warehousing system called Savigent for close to a dozen sweetener and ethanol plants in the client's US network. - Designed and developed SAP overview eLearning courses for 11 separate workstreams for the client's North American beef business. -
Senior Instructional Design And Ocm ConsultantElement Fleet Management Aug 2020 - Sep 2022Toronto, Ontario, CaDesigned and developed a wide variety of eLearning and virtual courses, user guides, training and communication videos, onboarding programs, and Degreed Learning Pathways utilizing Storyline, Rise, Vyond, Camtasia, Workday Learning, Walk Me, and Degreed for departments throughout the company. Topics included systems, soft skills, and compliance training. -
Senior Instructional DesignerTcf Bank Jan 2020 - May 2021UsSenior instructional designer and eLearning developer for a merger of equals between TCF and Chemical Banks. Responsible for the creation of over 45 eLearning courses to prepare Tellers, Loan Officers, and Customer Service Reps for merger-driven system changes in Articulate Storyline and Rise. Post merger, I worked with a team of internal developers to overhaul new-hire onboarding. -
Global Change Senior ConsultantRandstad Technologies Us Aug 2019 - Oct 2019Atlanta, Ga, UsSAP Methodology Project at CargillWith only 3 weeks lead-time prior to the project going live, I quickly got up to speed on the project goals and diverse audience groups and crafted a plan for all change, communications, and training activities taking place from 2 weeks prior to go-live through 1-month post-go-live. I then executed the plan which included the following tasks and deliverables:• Wrote a variety of news articles that were periodically posted to the company intranet to increase awareness about the new SAP Methodology site among the users and the general population at Cargill.• Crafted communications and project overview training for the newly formed Change Agent Network to get them up to speed and ready to champion the new methodology in their respective regions and countries.• Filmed and edited a 5 min video featuring the two executive project sponsors and the methodology owner discussing what they intend to fix with the new methodology and what they plan to achieve with it down the road with all new SAP deployments.• Designed and built 2 eLearning modules with assessments using Articulate Storyline 3. Module 1 covered conceptual information and change impacts and Module 2 covered how to access and use the site and the new methodology contained there.• Worked with the LMS administrators to deploy the training modules to over 900 end-users in 36 countries.• Assisted methodology owner in determining the final layout of the site. -
Senior Instructional Design And Change Management ConsultantLearninglens Inc. Apr 2019 - Jun 2019Minneapolis, Minnesota, UsOrganizational Readiness Assessment at AgribankAgribank, and their IT partner, SunStream, were preparing to deploy a new ERP system across 17 branch locations, all with different needs and different legacy systems. The initial go-live was scheduled for August 1, 2019, but discussions about changing that date began in April. Over a 6-week period, another consultant and I conducted an Organizational Readiness Assessment. This effort consisted of:• Reviewing all available scoping documents, deliverables, and project documentation.• Interviewing people at all levels of the project and within the company that would be impacted by the change. • Analyzing the information and drawing conclusions based on the information gathered, outside research, and experience.• Presenting the results and our recommendations to project leadership and the steering committee.Our recommendations resulted in a 6-month extension to the go-live date, some significant changes to the project team structure, and a firm commitment to fully staff communications, training, and change management efforts. -
Vice President, Instructional Design ServicesDashe & Thomson Jan 2010 - Nov 2018Minneapolis, Mn, UsManaged all aspects of needs assessments, training/performance support solutions and strategies development, and change management projects related to 1) SAP implementations, and 2) highly technical non-software projects, including budget management, client engagement, resource allocation, and staffing decisions.• Grew client engagement with the Propane Education and Research Council (PERC) from a single 240K project in 2010 to handling the realignment and maintenance of PERC’s entire national Certified Employee Training Program (CETP) curriculum by 2012, representing approximately 40% of Dashe & Thomson’s revenue each year through 2017. Remotely hired, coached, and led a team of 8-11 instructional designers, eLearning developers, graphic designers, desktop publishing specialists, editors, and voice over artists to successfully complete 27 distinct projects for PERC.• Facilitated CETP curriculum reviews 2 out of every 3 years for regulatory and instructor requested updates. Managed the application of identified and approved changes to over 22,000 pages of print and eLearning content in the CETP curriculum.• Led a team of 7 consultants for the development of a new On-The-Job training program for evaporator operators and support personnel at five phosphoric acid processing plants owned by Mosaic Fertilizer. The program resulted in a savings of over $7 million in the first year through a 5% reduction in unscheduled downtime coupled with a 6% increase in productivity.• Managed the development, translation to 7 different languages, and localization of over 1200 business process flow charts, step-by-step procedures, and training manuals for full suite implementations of SAP for General Mills international locations in Mexico, Venezuela, Argentina, France, Israel, China, Thailand, South Korea, Singapore, and Vietnam. -
Director, Erp Training DevelopmentDashe & Thomson Jun 2005 - Dec 2010Minneapolis, Mn, UsManaged and executed all aspects of needs assessment, training/performance support solution development, and change management projects related to SAP and other ERP system implementations.• Designed and developed a custom eLearning course to provide training and assessment on the SAP Retail module for Select Comfort Retail Sales employees located all over the United States.• Designed and developed a curriculum of classroom training, eLearning modules, and assessments for Procurement and Time & Expense Reporting for the University of Minnesota Peoplesoft Financials implementation. Facilitated the classroom training for over 500 end users during the two-month period prior to Go Live and supported the help desk for the first 6 weeks following the implementation.• Designed and executed the training and change management plan for General Mills SAP Advanced Planning & Optimization module implementation, which represented a huge shift from very hands-on material requirements planning to a strictly exception-based planning system. • Contributed to the development of training and performance support content for General Mills implementation of the SAP Product Lifecycle Management (PLM) module, representing one of the first pilot installations of the SAP PLM module in the United States.• Led a team 8 contract instructional designers and training developers through the unique challenges of supporting the systems integration of General Mills and Pillsbury.• Designed, tested, and implemented data strategies for SAP and Peoplesoft training environments to ensure every learner was provided a unique data set producing consistent results. -
Project Leader/Independent ContractorGeneral Mills Jun 2000 - Jun 2005Minneapolis, Minnesota, Us• Led a team of 26 consultants in the design and development of online help and a role-based training curriculum for General Mills SAP R/2 to R/3 project. This project was the largest big-bang SAP R/2 to R/3 conversion ever successfully completed in the United States.• Worked closely with General Mills team to assign work, schedule classroom training for over 1500 end users, and troubleshoot system configuration issues in the SAP Training Client. -
Senior ConsultantDds, Inc. / Metamore / Psinet Sep 1997 - Jun 2000• Led teams of 4 to 8 consultants to develop custom SAP training modules and exercises for clients in the United State, Europe, and Saudi Arabia.• Created and maintained a role-based infrastructure linking user groups to SAP transactions.• Populated SAP training environments with appropriate data for end user training.
Andrea May Skills
Andrea May Education Details
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Uc IrvineTheatre -
University Of Minnesota DuluthTheatre -
Willmar Sr. HighHigh School Diploma
Frequently Asked Questions about Andrea May
What is Andrea May's role at the current company?
Andrea May's current role is Senior Instructional Designer/Training Lead.
What is Andrea May's email address?
Andrea May's email address is am****@****ank.com
What is Andrea May's direct phone number?
Andrea May's direct phone number is +161240*****
What schools did Andrea May attend?
Andrea May attended Uc Irvine, University Of Minnesota Duluth, Willmar Sr. High.
What are some of Andrea May's interests?
Andrea May has interest in Children, Education, Science And Technology, Theatre And Theatre Games For Business, Social Learning, E Learning, Instructional Design, Blended Learning.
What skills is Andrea May known for?
Andrea May has skills like Instructional Design, Training, Project Management, Change Management, Blended Learning, E Learning, Management, Technical Writing, Program Management, Employee Training, Business Analysis, Software Documentation.
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