With over 20 years of experience in the Canadian and global payments space, I am a seasoned professional who specializes in delivering exceptional member service and value. As the Member Services Director at Electronic Transactions Association (ETA), I led the development and execution of member services programs, initiatives, and strategies that supported the association's mission and vision.I have a strong background in association and vendor management, conference and education program strategy, client and product implementation, communications, finance, and project management. I leverage my in-depth knowledge of payment products and players, my analytical and strategic thinking skills, and my extensive professional network to foster positive and productive relationships with internal and external stakeholders, understand their unique needs and challenges, and meet their objectives. I am passionate about advancing the payments industry and empowering our members to thrive and innovate in a dynamic and evolving market.
Listed skills include Payments, Mobile Payments, Electronic Payments, Strategic Partnerships, and 36 others.