Director Of Marketing And Communications
Research Triangle Park, North Carolina, Us
• Conducted a marketing needs assessment that included stakeholder interviews, and resource, systems, and process reviews to identify gaps and opportunities and to set marketing strategies. Also, implemented metrics on all marketing campaigns to allow for data-driven decision making.• Led a 6-month rebranding initiative to strengthen the brand, establish a brand-aware climate, and achieve business growth goals. Sourced a brand agency and worked collaboratively with over 50 stakeholders to define, refine, and negotiate the RTI-HS brand values, identity, and core messaging. Led the implementation of the new brand. In the month following the launch, web traffic jumped 150% over the previous year.• Initiated ERP modifications to leverage the system's CRM capabilities to support, track, and segment marketing and BD activities. In FY15, produced 30 targeted CRM email campaigns (70,000 emails delivered), which were opened 12,000 times (brand impressions) and drove 1,500 web visits.• Drove a languishing 3+ year website overhaul project to completion in 4 months. Redesigned the site to align with new brand standards, revamped the content strategy, added SEO and social sharing features, and set up engagement goals and Google Analytics to track them. Compared to FY14, total FY15 web visits increased 65% and organic traffic increased 120%. • Created and launched new PR, social media, and Google Adwords programs that provided new channels for content marketing and thought leadership. 450 social media posts drove 2100 web visits, with LinkedIn campaigns driving 1,200 visits. • Led a needs assessment, review, and selection of an enterprise-wise idea management software solution that replaced inefficient and limited-access systems. (This was as part of my role in an invitation-only 16-person innovation team that is charged with inspiring and developing ideas and people through training, events, and R&D investments.)