Andrea Monroy. Mba, Pmp®, Lsswbpc Email & Phone Number

Design and implement an effective project management framework to lead the successful execution of onboarding initiatives.

Engaged in a global role within the PMO, I'm focused on welcoming new members to the Payroll Transformational Program by providing comprehensive materials.

Led a transformative initiative for Payroll processes, streamlining the Payroll landscape from 18 to 3. Played a pivotal role in ramping up the project in Canada and Colombia, and employed a dynamic blend of Waterfall and Agile methodologies. Additionally, provided ideas to improve processes and best practices on project methodology.

Colombia

Successfully led the Consumer Separation initiative for Payroll in the Latam region, serving as Regional PMO and overseeing a team of 10 outsourced project managers over the 18-month project duration. Proven ability to manage ambiguity and navigate unknowns effectively.

Colômbia

Steered the transition of 4 Finance and Compliance processes in a 6-month effort. Worked seamlessly with over 30 global transitions, moving operations from Local to Regional Global Services and Global hubs.

Latam

Monitored critical projects for LATAM, ensuring the standardization on methodology and processes for the assigned projects created to improve the customer experience, process optimization, M&A (Merge and Adquisition), regulatory requests and other initiatives for increment the revenues

Colombia

Through PRINCE2 1 methodology, monitored and communicated the progress of the strategic plans(Corporate Roadmaps) for each department to local and regional level, while raising risks, issues and identifying opportunities. Tracked programs progress including expenses, indicators and benefits.

Colombia

Responsible for process improvement according with Business Process Management (BPM) and thecreation of the Project Management Office based on PMI guidelines.

Bogotá

Managed projects under PMI methodology, diagnosis and proposed initiatives for organizational continuous improvement and technological implementation proposals.

Bogotá

Responsible for the car insurances processes. Led stabilization process during after the merger between SURA and Agrícola de Seguros.

Bogotá

Front Desk Customer Service

2010, Especialización En Sistemas De Control Organizacional Y De Gestión

Master Of Business Administration (M.B.A.), Executive Mba, Adscrita A La Universidad Complutense De Madrid

Bachelor, Ingeniería Industrial

Senior High School, English

Activities and Societies: I was exchange student in Michigan for one year, with this great experience I learned english and I lived inside.