Accounts Receivable Specialist
Walmart Global Shared Services- North America
Derby, Kansas
Contributing to quality control by reviewing documentation for accuracy and adherence to Walmart business rules; notifying management of quality issues or concerns; identifying data trends and system and process issues and communicates to stakeholders; performing in-depth research to resolve process issues; sharing process improvement suggestions; performing quality checks of documents processed; identifying and communicating causes, solutions and data trends to multiple departments. Provides… Show more Contributing to quality control by reviewing documentation for accuracy and adherence to Walmart business rules; notifying management of quality issues or concerns; identifying data trends and system and process issues and communicates to stakeholders; performing in-depth research to resolve process issues; sharing process improvement suggestions; performing quality checks of documents processed; identifying and communicating causes, solutions and data trends to multiple departments. Provides customer service by responding to and resolving customer disputes and answering questions requiring moderate to highly complex research; collaborating with customers to escalate inquiries and provide status updates and guidance to management; communicating with customers via verbal and written communication; negotiating resolution of disputes; preparing and providing data for customers; educating business partners on best practices to drive compliance across the business; and supporting special projects involving research and review of data. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and otherbusiness partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining andrecommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Supports document processing and data management by validating data for issue resolution by using in-depth analytics reviews across multiplesystems; calculating and entering transactions that affect financial statements; completing complex research to obtain reimbursement or recoupmentof funds; conducting legal and compliance research and contract vetting; reviewing and researching general ledger, financial statements, andtransactional system Show less