Andrea Lambrecht, Cmp Email & Phone Number

Seattle, Washington, United States

United States

Bellevue, Wa

Identify and create solutions for Group Services team related to event execution* Develop event guidelines to expand guest communication and manage expectations* Implement contracts and review language for consumer and hotel protections* Establish event execution standards by assisting team in creating setup binders and tools for banquet staff service* Review and update SOPs related to service charge, event space bookings, booking windows, restaurant buy-outs, etc.* Detail out plans to help team in creating organized and uniform processes across all properties for a new catering program, such as equipment handling and storage or by streamlining and creating efficiencies in event execution and identifying key areas of improvement* Assist team in identifying tools to improve services and provide training when necessary* Manage leads and book events for Maxwell Hotel and Hotel FIVE* Work closely with food and beverage program in developing menus and food and beverage services for banquets.

Greater Seattle Area

Hotel Sorrento is the oldest boutique hotel operating in Seattle. We feature just under 3,500 square feet of unique meeting space and 76 guestrooms and suites. As the Director I have restructured and developed a team of hospitality professionals increasing sales year over year. - Assist Client organizations with understanding their goals and objectives in order to conduct meaningful events or meetings- Coordinates transient business market and aggressively solicits new account- Details and analyzes sales reports in order to develop strategies and promotions to increase business during need periods- Developed new booking strategies to maximize revenue and implements tools for efficiency throughout the sales process- Coached team through one-on-ones and lead bi-annual training for team and all managers- Successfully served as project manager on various events such as, but not limited - yoga program, winemaker dinners, specialty hotel tours, quality assurance, and holiday decor.- Increased sales results over three years with a total of 15% growth, drove revenues through hosting open houses, coordinating sales blitz and trade shows- Strong aptitude for numbers and forecasting, ability to quickly analyze data

Lynnwood, Washington

Sales manager for the corporate market. Coordinate event bookings from small to large scale meetings up to 1,100 attendees.- Proactively seek out new business within assigned market segment, initiate contact, prepare proposals that reflect a win-win negotiation. Follow up and close business- Represent the Convention Center to all potential clients including, tradeshows, sales blitz and FAM events.- Conduct facility tours, answer questions and provide information about facility services and assist clients with finalizing their booking arrangements- Maintain information through CRM tools and develop a base of leads for future potential.- Prepare contracts and estimates for client review. Understand the legal terms of the agreement as well as provide an accurate summary of expenses to the client.- Develop sales reports to accurately forecast for budget purposes and future business.

Hilton Bellevue

Sell to the SMERF market and solicit new business. Achieve an annual budget and booking goals on a quarterly basis.

Network and actively solicit new SMERFE and Team accounts Within first few months of working team accounts grew by 183%After the first year achieved Circle of Pride Platinum and Silver by booking 191% and 107% of booking goalsAttend industry tradeshows and marketing events for Hotel

Act as a customer service representative to each guest and provide an exceptional guest experienceServe as the central hub of the hotel for customer comments, complaints and satisfactionRed Lion Hotels, Intern, Summer of 2007 and 2008Understands the different facet of hotel operations, engaging in hands on experienceFocused in banquets, marketing, sales & cateringAdditional Experience6 years of food and beverage experience in both back-of-the house and front-of-the house2 years of networking and building rapport as a Cougar Connector for incoming Freshman at WSU 2 years of sales and marketing experience, developing a clientele base and self-managed

Soccer Official for intramural sports.

Give campus tours and welcome prospective freshmen to campus

Learn about all the various positions in a hotel as an intern. Experience the day to day activities of the positions and take on projects as well.

Small hookah shop located in Pullman, WA. Serves sandwiches, pitas and other quick meals as well as a hookah bar during private club hours

Bachelor Of Arts (B.A.), Hospitality And Business Management

Activities and Societies: Alpha Delta Pi, Delta Sigma Pi, National Society of Collegiate Scholars, KUGR 95.1 Radio Station

Education record