Andrea Taplin Email & Phone Number

Cambridge, Ontario, Canada

• Advise current students and international graduates through individual appointments at all campuses.
• Support students in building career management skills. Advising students on a broad spectrum of career-related issues which may include the following:
• career assessment, exploration, and pathways
• program change, program planning, withdrawal/discontinuance
• labour market information, trends, and resources
• job search strategies, skills, tools, and resources

• Perform a wide variety of routine, non-routine, and complex tasks related to the creation, maintenance, and verification of student records for a specified group of programs.
• Acted as an intermediary between staff in Senior Administration, Academic Departments, Registrar’s Office, outside agencies, and students regarding issues related to the student record, fees, registration/enrolment and.
• Created student enrolment records to support registration ensuring accuracy.
• Developed and produced tailored correspondence for immigration offices and other third parties to support students’ enrolment, and registration activities.
• Reviewed and processed requests for changes of personal data (name change, gender change, and SIN change) by reviewing and verifying legal documentation.
• Analyzed and processed course adds/drops, section changes, and block changes through the Laserfiche system and consulted with the academic area to resolve conflicts or incomplete information.

• Advised students and international graduates through individual appointments at all campuses.
• Supported students in building career management skills. Advised students on a broad spectrum of career-related issues which may include the following:
• career assessment, exploration, and pathways
• program change, program planning, withdrawal/discontinuance
• labour market information, trends, and resources
• job search strategies, skills, tools, and resources

Virtual

• Delivered VIPKid English language curriculum on a one-on-one online platform.
• Taught children between 4 to 12 years of age English speaking, reading, and writing skills.
• Instructed lessons from 25 to 28 minutes, creating extensions and activities when necessary.
• Provided feedback to students, parents, and other educators to enhance student outcomes.
• Administered formal testing as needed.

Kitchener, Ontario, Canada

Kitchener, Canada Area

• Assisted in the development of guidelines, recruitment, interviewing, screening, training, orientation, scheduling of part-time support staff, monitoring activity, and recognition.
• Developed and maintained training and practice manuals.
• Increased efficiency by updating and streamlining procedures for front desk staff.
• Stayed up to date with best practices by participating in province-wide disability activities.
• Organized and delivered orientation for new/all staff.
• Responded to and resolved staff, faculty, and student concerns.

Kitchener, Canada Area

• Serving as one of the first points of contact for students, faculty and other visitors to Co-op & Career Services.
• Provided administrative and triage services for students and other clients.
• Responded to phone, walk-in, and email inquiries, providing general career and employment information and referring clients to other services as appropriate.
• Booked career and employment advising appointments for students at all campuses
• Responded to employer inquiries concerning the College job board.
• Guided employers in registering for an employer account and posting non-co-op positions.

Mississauga, ON

• Senior Manager, Career Counsellor and Program Coordinator. Registered Rehabilitation Professional and Certified Human Resources Leader.
• Maintained a Vocational Counselling caseload, assisting clients to make and meet career and educational goals.
• Accountable for overseeing multiple programs with federal, provincial, and regional funding in collaboration with the Executive Director.
• Human Resources representative for the company, in charge of supervising a diverse group of employees, full cycle recruitment, training, coaching, performance management, health and safety, and policies/procedures.
• Managed the development of program delivery plans, ensuring adherence to budget requirements, goals, and stakeholder requirements.
• Created customized and impactful strategies to guide successful teams, community outreach, and program development.

Mississauga, ON

• Successfully managed a disability management/return to work caseload by performing thorough vocational assessments, work conditioning, and creative job-search programs.
• Performed comprehensive intake assessments to gather client information, evaluate client needs, and determine appropriate service plans.
• Coached clients in job placement skills, including cover letter and resume writing, interview preparation, and effective job searching.
• Counselled clients in one-to-one sessions to assess barriers to success, need for accommodations, financial aid, medical treatment, or further vocational training and referred clients to the appropriate services as.
• Gathered labour market information for clients regarding job openings, entry and skill requirements, and other occupational information.
• Facilitated a broad range of group discussions, testing, meetings, and video-based discussions.

Burlington, ON

• Provided administrative support to the HR department, including handling correspondence and maintaining files.
• Responsible for ordering and maintaining office supplies to ensure the smooth operation of the HR department.
• Managed short-term disability claims provincially. Tracking employee eligibility, days remaining, and payment percentage.
• Answered employee and management questions regarding labor laws, company policies, and the collective agreement.
• Responsible for internal/external job postings, processing hiring requisitions and employee status change forms, and distributing employee hiring kits.
• Received and responded to incoming resumes and created interview packages.

Micro-Credential, Awareness Of Indigenous Values, Identity And Spirit

Post-Graduate Certificate, Human Resources Management

General Ba, Psychology

Activities and Societies: Pi Beta Phi

Diploma, Holistic Nutrition

Certificate, Personal Training