Nicole P. Email & Phone Number

Honduras

San Pedro Sula, Cortés, Honduras

Highway, Street, and Building Construction, Hospitality Industry, Private Security Services ,Media, Printing Services,Production, Imports & Exports.

San Pedro Sula, Cortés, Honduras

IT Corporate Recruitment Human Resources AdministrationFullcycle Recruitment and Onboarding Legal Documentation Management Profesional Medical AssistantHealthcare RecruiterHardware and Software Development, 3D Printing, Industrial Automation and Robotics

San Pedro Sula, Cortés, Honduras

•In charge of the New Employees Onboarding process by providing New Hire Orientation, along with benefits & compensations training. •In charge of the hiring process for new employee records in EVOLUTION, creating schedules, contracts, and follow-up with missing signatures, along with updating the database.•Auditing the new hire file to make sure they are complete.•Following up on performance and training reviews for management procedures.•Involved in HR programs for employee:… Show more •In charge of the New Employees Onboarding process by providing New Hire Orientation, along with benefits & compensations training. •In charge of the hiring process for new employee records in EVOLUTION, creating schedules, contracts, and follow-up with missing signatures, along with updating the database.•Auditing the new hire file to make sure they are complete.•Following up on performance and training reviews for management procedures.•Involved in HR programs for employee: benefits, compensations, activities & holidays, biosafety, transportation, etc. •Recommending possible actions to improve existing processes.•Reviewing, updating, and enforcing company policies.•Generating reports on general HR activities.•Assisting the Recruitment team with the New Hire processes during high season Show less

Choloma, Cortés, Honduras

Corporate Recruiter: managing full cycle recruitment process, leading, & coordinating various HR projects with massive on-boarding process & providing with employee orientations and trainings, along with updating HR reports and documentation. (Sewing and textile).

San Pedro Sula, Cortés, Honduras

• Determining strategies by conducting need assessments, performance reviews, capacity planning, and cost/benefit analyses.• Identifying and evaluating user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards. • Performing analysis to organizational strategic plans and reviews.• Evaluating customer interaction and agent’s performance through quality recordings and executing user acceptance test plans… Show more • Determining strategies by conducting need assessments, performance reviews, capacity planning, and cost/benefit analyses.• Identifying and evaluating user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards. • Performing analysis to organizational strategic plans and reviews.• Evaluating customer interaction and agent’s performance through quality recordings and executing user acceptance test plans. • Planning and controlling new implementations to comply with all KPIs • Monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses. • Managing system and process improvement and quality assurance programs through coordination of new upgrades.• Recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.• Estimating requirements; preparing budgets; scheduling expenditures; analyzing variances; initiating corrective actions.• Prepares performance reports by collecting, analyzing, and summarizing data and trends. Show less

San Pedro Sula, Cortés, Honduras

Leading the Referral Program for Sirius XM and Cricket Wireless (AT&T) focus on recruiting, evaluating, and interviewing candidates. In Operations as a Supervisor identifying employees in the production floor that required reinforcement trainings, and developing agents on technical support, customer service & quality coaching. Following up with disciplinary actions, payroll, and vacations.

San Pedro Sula, Cortés, Honduras

Agents evaluation, development and training.Focus in sales techniques and customer service tactics.

San Pedro Sula, Cortés, Honduras

El Progreso, Yoro, Honduras

External Auditor for a performance analysis & organizational environment study for employees at Compu+, along with the reevaluation of the organizational structure, creation of a codification system and updating job description and process manuals.

Choloma, Cortés, Honduras

Recruitment Analyst, assisting throughout the recruitment process, filtering candidate profiles, and updating job description and process manuals for Human Resources Department and Health and safety department.

Master In Human Resources Management - (Mhrm), Human Resources Management & Development

Master In Business Management - (Mbm), Human Resources Management

Bachelor'S Degree, Industrial And Organizational Psychology