Andrea Nuñez Email & Phone Number

Guadalajara, Jalisco, Mexico

Give general support services to sites located across America, LATAM and Europe.• Helped tenants by understanding their needs, addressing their problems directly and finding optimal solutions in the minimal time possible.• Increased value by giving tenants same-day attention to their service requests and by minimizing errors in their billing process.• Built strong relationships based on honesty and trust with America’s and LATAM’s tenants.• Represented tenant’s interests by being their voice and escalating their issues and providing greater value with personalized solutions.• Consolidated, analyzed and interpreted financial data in order to build managerial reports.• Supported top management by solving questions and providing further information to improve their experience with our team.• Improved reports with trends, insights and recommended actions in order to simplify decision making for the top management.• Developed process improvements by the creation of macros that reduced report timing from 2-3 hours into 2-3 minutes.• Realigned existing customer and material data to each new year financial structure.• Updated new material standard costs in mfg and distribution plants located in Germany/USA/Israel.• Transitioned the position to a 100% remote job as a result of the successful and positive outcomes given in 2020.

Guadalajara, Jalisco, Mexico

• Built portfolio of clients by finding the most suitable candidates.• Developed strategies to manage risk effectively and maximize return for my clients.• Achieved strong knowledge in understanding client necessities in order to approach them in the most effective way.• Assisted clients to succeed in creating the most efficient and personalized portfolio.• Built strong relationships with clients based on trust and honesty.• Engaged and communicated with clients to ensure they understood all aspects of their investment.• Maximized value by giving constant advise, follow up and support to clients.• Provided promotional and information emails to clients to offer them new products and stay on top in their investments.• Reported results and feedback so that clients were able do changes in their investments and reach their goals.• Communicated and explained all economic changes as they were presented through out the year so clients could predict results and avoid losses.

Bachelor'S Degree In Business Administration And Finance | 98

Semester Abroad | 95, Business, Management, Marketing, And Related Support Services

Courses such as: International Human Resource Management, Experiential and International Marketing, European Economics and Advanced Finance.

Financial Risk Management