Andrea Sheehan Qfa Email & Phone Number

Working for Cornmarket , we are the Irish public sector’s largest provider of financial services.In my current role , I specialise in advising public sector workers who are approaching retirement on various aspects of the retirement journey. Day to day duties include : - Conducting financial reviews with public sector workers to accurately advise on their pension and lump sum entitlements at retirement - Dealing with client queries in a timely and professional manner in relation to various financial matters - Accurately advising on AVCs & PRSA’s and if these are appropriate for clients taking them through the set up process for same & advising on how these additional pensions will be treated at Retirement (I.E how much a client may look to get tax free from same, possibility for ARFs, etc)

Fermoy, Munster, Ireland

Performing a variety of sales and services jobs including: achieving negotiated personal sales and sales activity goals through the identification and satisfaction of customer needsProviding excellent customer service by offering a full range of customised financial solutionsEngaging fully with 3rd level students to assist them in financial affairs- suggest suitable products and manage relationshipsAdvocating digital platforms through promotion and education of both colleagues and customers alike

Fermoy, Munster, Ireland

Completes store operational requirements by scheduling and assigning employees tasks & following up on results.

County Cork, Ireland

Ag Eisteacht are a national training provider for both front line workers and more recently those in a corporate environment (Ag Eisteacht4Business) As Marketing Executive the following were some of my key responsibilities:• Planning & Execution of marketing campaigns through online & offline channels• Development of Ag Eisteacht4Business• Sole management of the Ag Eisteacht website & all social media platforms• Market research; including researching possible consumers, and past consumers to ultimately improve training courses and tailor them to consumer's needs.

Cork

• Day to day involvement in advertising and marketing of training courses • Generating relevant content for all social media channels • Updating the website (www.ageisteacht.com) using Concrete5 CMS • Creating effective email marketing campaigns-newsletters, etc. using 'Mail Chimp' • Supporting marketing executive and team members in the carrying out of marketing projects • Liaising with PR, marketing, and printing agencies to ensure projects are delivered on time • Research of target groups, assist in developing and delivering on a plan to approach these.• Exploring and develop new marketing / advertising avenues• Management and formatting of customer database• Gathering course participant feedback using 'Survey Monkey', analyzing results and making recommendations based on these• Attendance of various events to promote the Ag Eisteacht brand and training courses through networking

Cork

•Providing a first class customer service approach and possessing a thorough knowledge and understanding across the product range in store and across the Next brand. •Coaching new members of staff ensuring they received a positive transition into employment at Next. •Liaising with management to ensure staff members were up to date on the latest team-talks, training initiatives, etc. •Monitoring & updating of sales display area and ensuring marketing in store was up to date in order to maximize sales.•Processing payments of all types- fully trained in all cash register functions.•Assisting customers’ requests/inquiries in locating specific merchandise. •Setting up promotional displays & assisting with floor/stock display layout to accommodate the Annual Sales and seasonal peaks i.e. summer, Christmas.•Re-pricing & de-tagging.•Processing catalogue orders for customers and dealing with follow-up queries on their order status.•Operation of fitting Room procedures in line with management directives.•Undertaking company in-training in the Next Retail standards, procedures and policies across sales, stock management, merchandising, customer services, health & safety and security.

Rathcormac, Co.Cork

Qfa, Banking And Financial Support Services, Qfa

Full QFA completed.

Masters In Management And Marketing, Marketing/Marketing Management, General, 2.1

Activities and Societies: Team-work workshops, Presentation skills workshops, Video presentation skills workshops. Social media marketing.

Diploma In Digital Marketing, Digital Communication And Media/Multimedia, Distinction

Completed the above course online from May-June 2016 to enhance my knowledge of the hugely important field of digital marketing..

Bachelor Of Social Science, Social Sciences, 2.2

Leaving Certificate, Leaving Certificate

Activities and Societies: Ladies football. School Credit Union. Young Social Innovators. Camogie. English- B Irish-C Maths-C French-B.