Anatomy and Physiology, Word Processing, Team Working, Information and Administration, Text Production, Work Practise, Legal Administration, Audio Transcription, Medical Terminology

Strategy Planning and Management, Managing People, Business Sales and Marketing, HR Management, Employment Law and Financial Management

Organised the updating of 150 cosmetic stands working to a planogram.Co-ordinated the delivery schedule of all merchandising packs.Achieved targets and exceeded deadlines

. ManagingMonitored & motivated up to 60 staff on a daily basis in a 20,000 sq ft store. Trained and coached staff on perfumery products and sales training.Involved in the recruitment of sales assistants,Supported management discussions on disciplinary issues.Oversaw accounting of 14 tills and 1 ATM on a daily basis including balancing cash and auditing discrepancies.Responsible for security of premises including acting as primary key holder. Consistently ensured prompt opening and secure closing of store.Monitored & optimised stock control to maximise sales.Oversaw in-store purchasing on a wide range of products.Negotiated and dealt with numerous sales representatives as part of the Support Office. Part of Buying team responsible for Fragrance, Cosmetic Houses, Jewellery, Handbags and Giftware.Responsible for ensuring excellent customer service.Dealt with all customer issues and problems.. InnovatingInnovated staff records system to ensure efficient upkeep of forms. Planned, developed and purchased Christmas gift range for 24 stores in collaboration with the Purchasing Manager utilizing a budget of over €1m.Reviewed and audited all store costs and recommended cost saving on a regular basis (including admin, wage, charity donations & refuse)Improved product range.Advised and brainstormed on all problems that arose in-store including staffing issues and maximizing sales and achieving targets.Involved in marketing and designing the Christmas gift brochure.. OrganizingCompiled weekly rotas & wages for up to 60 staff. Maintained the Staff Clocking System.Processed all holiday requests and recorded sick leave and disciplinary issuesEnsured Electronic Point of Sale best practice.Implemented and maintained price files.Co-ordinated quarterly stock takes.. AchievingAchieved monthly sales targets on a consistent basis. Contributed to improving store performance year on year.

Managing the Clarins counter involved purchasing, stocktaking, sales, makeovers and selling, organising promotions and GWP's and attending Clarins training schools. I also had responsibility for Elizabeth Arden, Guerlain, ROC and Vichy accounts. I assisted on Clinique, Lancôme and Christian Dior counters as required and attended training for all.

Duties included Merchandising, Purchasing, Customer Care and Sales. I worked in all areas of the store including OTC, Photobar, Perfumery and General Shop Floor area.During this time I completed courses on OTC and holistic products, I attended Fuji Photo-lab training, Hair Colour and Care training and skincare training. I also helped in the dispensary when required.

Implemented systematic approach to merchandising.Supported sales process.Purchasing required stock. Gained pharmacy product knowledge. Won a Benylin window dressing competition for the Leinster region.Achieved highest product sales after 3 separate Vichy training schools