Andrea Pennington Email & Phone Number

Chicago, Il, Us

United States

Responsible for managing the success of over 40 online communities and nearly 20 Influence Councils.Partnered with Marketing and increased webcast views with a new marketing campaign and strategyCreated and spearheaded new membership offering with virtual Think Tanks to increase member engagement and networking.Collaborated with Sales and Membership to aid in end of year renewals.Conducted customer feedback in order to identify potential areas for improvement… Show more Responsible for managing the success of over 40 online communities and nearly 20 Influence Councils.Partnered with Marketing and increased webcast views with a new marketing campaign and strategyCreated and spearheaded new membership offering with virtual Think Tanks to increase member engagement and networking.Collaborated with Sales and Membership to aid in end of year renewals.Conducted customer feedback in order to identify potential areas for improvement andgrowth.Tailored the education experience to best suit customers and their needs via any medium, suchas a webcast, discussion forum, blog, white paper, or face to face event.Supported customers and used knowledge and expertise to resolve problematic issues.Connected customers directly to developers to allow them to actively play a part in implementingchange to the products they are utilizing.Communicate changes in a timely fashion and adapt when needed to create the best resultfor the customer Show less

Chicago, Illinois

Managed and increased the success of ASUG's new and emerging communities and strategic program topics. Organized meetups to receive customer feedback to identify areas for improvement or growth. Serve as project manager for all aspects of face-to-face Roadshow, Seminar, or Info events. This involved the pre-planning, sponsor development, program preparation, on-siteexecution, post- meeting operations.Build and maintain budgets, monitor expenses and sponsorship… Show more Managed and increased the success of ASUG's new and emerging communities and strategic program topics. Organized meetups to receive customer feedback to identify areas for improvement or growth. Serve as project manager for all aspects of face-to-face Roadshow, Seminar, or Info events. This involved the pre-planning, sponsor development, program preparation, on-siteexecution, post- meeting operations.Build and maintain budgets, monitor expenses and sponsorship revenue.Serve as primary liaison between Volunteer Leadership, and ASUGdepartmentsCollaborated with Marketing and Education to ensure customersatisfaction.Facilitate virtual events (about 50-75 per year) Show less

Chicago, Illinois

Responsible for the execution of special events through fundraising, event planning, communication and the following: Co-manage special events which include overseeing event day registrations, and onsite logistics for, Hustle Up the Hancock, Hike for Lung Health, CowaLUNGa Bike Tour, ChicagoMarathon (RHA's Lung Power Team) and CHILL (wine and culinary event).Manage the daily budget and gift processing documents, create post- event incentive prizes, and proofread special event… Show more Responsible for the execution of special events through fundraising, event planning, communication and the following: Co-manage special events which include overseeing event day registrations, and onsite logistics for, Hustle Up the Hancock, Hike for Lung Health, CowaLUNGa Bike Tour, ChicagoMarathon (RHA's Lung Power Team) and CHILL (wine and culinary event).Manage the daily budget and gift processing documents, create post- event incentive prizes, and proofread special event email/newsletters. Build rapport by engaging with event participants, help them reach/exceed their fundraising goal, as well as cultivate human interest stories. Show less

Columbus, Ohio

Primary responsibilities include sales and marketing of Columbus Crew SC tickets, merchandise, and events.Responsible for all forms of ticket sales through cold calls, networking events, outside appointments, and Columbus Crew SC Matches.Build relationships to grow account base through repeat business and referrals.Provide excellent customer service to existing and new clients and supporters.

Perrysburg, Ohio

Responsible for the publication of departmental communications, current events, and statistics at both the local and global levels.Primary point of contact for coordinating events for various office locations across the organization.Compile statistics from disparate management teams for use in executive level meetings and presentations.Worked with internal auditing teams to ensure necessary processes were completed to help meet financial regulatory compliance.Dedicate time to… Show more Responsible for the publication of departmental communications, current events, and statistics at both the local and global levels.Primary point of contact for coordinating events for various office locations across the organization.Compile statistics from disparate management teams for use in executive level meetings and presentations.Worked with internal auditing teams to ensure necessary processes were completed to help meet financial regulatory compliance.Dedicate time to keeping data on company website up to date. Show less