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Andrea Petri personal email
Doing hospitality is by definition synonymous with dedication, service, empathy, attention to detail and much more but, having been fortunate enough to enter the world of tourism alongside people who have made history in the culture of hospitality, granted me access to insider knowledge that books do not teach and allowed the genuine tradition of this profession to fuel my curiosity and growth. Over more than 25 years I have collected experience in the role of Hotel Manager of luxury resorts where, inspired by the principles of Servant Leadership, I was strongly convinced and experienced firsthand that employees are the key to success and that a team as a whole can always make a difference regardless of the individuals if properly inspired and supported. At the same time, I was able to verify that the same dynamics are applicable in teaching as a Lecturer in "Computer Lab" and "Management and Event Organization for the Hospitality Facility" for the ITS technical course in Hospitality Management. The position of Cluster Sales manager of tourism facilities has allowed me to develop an even broader vision by focusing on more external processes and different budget objectives. Finally, passion and work in the field of Information Technology first as a developer and then as a Sales Manager allow me to be able to make the contribution to the optimization of flows and resources by improving the experience for customers and internal workloads. These different but complementary experiences constantly allow me to work with an eclectic vision in the interest of all parties and to have developed an "out of the box" thinking that almost always finds a functional solution to projects.
Autonomo
View- Website:
- fondazionecampus.it
- Employees:
- 47
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Consulenza AlberghieraAutonomoPonte Buggianese, It
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Strategic Consultancy And Services For HotelsAutonomo Sep 2024 - Present
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Docente Gestione E Organizzazione Eventi Per La Struttura RicettivaFondazione Campus Studi Del Mediterraneo Mar 2024 - PresentLucca, Toscana, Italia -
Lecturer In Computer Science Applied To The Hospitality SectorFondazione Campus Studi Del Mediterraneo Oct 2023 - Feb 2024Monte San Quirico (Lu)The course aims to train high-level technicians with highly specialized technical and technological knowledge and skills, as well as a high level of professionalism in the field of hospitality and management of tourist-accommodation facilities. This enables them to effectively and rapidly enter the local, national, and international job market. -
Sales Manager - Company OwnerB.I.T. Di Marco Frazzoli E C. S.N.C. Feb 2015 - PresentMontecatini Terme• Increasing customers portfolio for the startup company through direct marketing actions.• Conduct customer satisfaction survey.• Identification of business development areas relating to team skills.• Activation of partnerships with software vendors and IT quality solutions.• In charge of the hospitality software applications and CRM solutions.• Used Wordpress for CMS development. -
Sales Manager | Grotta Giusti Thermal Spa Resort | Autograph Collection By MarriottItalian Hospitality Collection Apr 2022 - Dec 2022Monsummano Terme, Toscana, Italia -
Interim Hotel ManagerItalian Hospitality Collection Dec 2021 - Apr 2022Monsummano Terme, Toscana, Italia• Supervise all operations of the hotel business• Coordinate the activities of the various departments, verifying the efficiency and quality of the services offered, in compliance with the standards defined• Organize, control and supervise the work of the hotel staff• Monitor budget and accounting, verifying the economic results achieved (management control)• Participate in the selection of new hires• Respond to customer complaints -
Cluster Sales Manager TuscanyItalian Hospitality Collection Feb 2015 - Dec 2021Monsummano Terme• Expansion of client portfolio and loyalty of already-acquired customers.• Development of potential sales negotiations for the purpose of conversion opportunities.• Participation in the task force for the Marriott branding of the resort.• Contracts for the group series tourism segment.• Analysis of the customer's needs in order to formulate offer in line with the market.• Benchmarking of competitors.• Developing of the market the services offered by the Spa Resort to their respective territories in relation to wellness.• Corporate and associations discounts agreements.• Give support to the Educational activities of Italian and foreign operators.• Development and management of the company's CRM system and tutoring of new hires.• Creation of the new central office for the management of events and related opportunity conversions.• Drafting of the budget concerning the territorial market of Spa is in relation to the sales activities of marketing.• Participation in tourism-related fairs and workshops. -
General ManagerGrotta Giusti Resort Golf & Spa Oct 2010 - Jan 2015Monsummano Terme• Management of the property in relation to budget targets.• Welcoming of VIP guests, managing relationships with local authorities, care of key customers and suppliers.• Supervision and direction of the group and individual booking department.• Revenue manager support• Creation of thematic packages in collaboration with the marketing department to increase visibility in the respective areas.• Participation in trade fairs on the Italian territory and abroad.• Care of customer relations according to the logic of the traditional "master of the house".• Management of relations with staff on shifts and yield control.• Corporate standards quality super-vision• Preparation of the annual budget• Definition of technology integrations designed to streamline business processes• Drafting of the training plans of human resources
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Hotel ManagerHotel San Marco & Montecatini Mar 2009 - Apr 2010Montecatini Terme• Supervision and management of the property.• Guests welcoming and management of relationships with guests and suppliers.• Booking management of groups and leisure travels.• Revenue strategy management• Creation and management of the corporate website and OTA sync.• Channel Manager Management (Vertical Booking).• Ideation of special stay packages.• Super-vision of building maintenance.• Participation in trade fairs on the Italian territory and abroad.• Management of relations with staff and shifts control.• Definition of technology integrations designed to optimize business processes.
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Meeting And Congress ManagerGrotta Giusti Natural Spa Resort May 2008 - Mar 2009Monsummano Terme• MICE Contract and booking management for MICE with PMS HotelCUBE• Care of relations with leading MICE companies.• Creation of packages and related excursions for MICE segment.• Ideation of unique team building activities.• Coordination of the departments and operational support during events.• Ideation, programming and management of conference activities software (ProMICE).
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Sales ExecutiveGrand Hotel & La Pace Apr 2006 - Apr 2008Montecatini Terme• Trade fairs and road shows attendance.• Resort refferral for Leading Hotels of the World.• Operational assistance to events.• Support for the sales and marketing activities on behalf of the Executive Board• Management of the corporate website• Mass newsletter sending to customer portfolio• Management of the booking during the seasonal closing• Creation of packages and hiking activities related to leisure.• Conractualization Adv and TO for the leisure segment• OTA management and website booking engine• Integration of Passpartout PMS
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Front Office ExecutiveGrand Hotel & La Pace May 2000 - May 2006Montecatini Terme• Guests check-in and rooming according to Leading Hotels of the World standards• Monitoring of accounts until check-out (PMS Nuconga)• Daily activity of accounting and cash management• Reservation management and allocation of resources in cooperation with the housekeeper• Application of room for up-selling techniques and services at check-in• Support to the Concierge• Support information and booking services to guests
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As400 Systems AnalystMicronix Mar 1999 - Apr 2000Montecatini Terme• Software development on AS400 IBM architectures using CL and RPG programming languages.• Customization of software for producing and processing companies.• Client on-site assistance and programming activities. -
ReceptionistHotel Tettuccio Nov 1994 - Nov 1998Montecatini Terme• Check-in procedures and monitoring of accounts until check-out (No PMS)• Daily activity of accounting and cash management• Reservations management and resource allocation together with the room division manager• Support, information and booking services to guests
Andrea Petri Skills
Andrea Petri Education Details
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Liceo Scientifico -
109/110
Frequently Asked Questions about Andrea Petri
What company does Andrea Petri work for?
Andrea Petri works for Autonomo
What is Andrea Petri's role at the current company?
Andrea Petri's current role is Consulenza alberghiera.
What is Andrea Petri's email address?
Andrea Petri's email address is an****@****mail.it
What schools did Andrea Petri attend?
Andrea Petri attended Liceo Scientifico, Università Di Pisa.
What are some of Andrea Petri's interests?
Andrea Petri has interest in Programming, Reading, Science And Technology, Sports, Computer Hardware.
What skills is Andrea Petri known for?
Andrea Petri has skills like Hotel, Gestione Eventi, Turismo, Hotels, Gestione Hotel, Hotel Management, Assistenza Clienti, Management, Marketing, Hospitality, Event Management, Tourism.
Who are Andrea Petri's colleagues?
Andrea Petri's colleagues are Luca Martinelli, Stefano Ambrogi, Rita Martella, Giuseppe Pacini, Duccio Canestrini, Giulia Milani, Valentina Giannessi.
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Andrea Emanuele Petri
Msc Bocconi - Sciences Po | Economics And Management Of Government And IosLucca
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