Andrea Picozzi Email & Phone Number

Milano, Italia

DELIVERY MANAGER :Presales activities related to Software quality assurance practice and management , software delivery lifecycle management, Test Automation.Management of consultant activities in all customer related to Test Automation with Tosca Tricentis tool, Performance Test, System Test, process administration.Implementation of Software delivery processes starting from company assessment , improvement proposal, process design and implementation expecially with Atlassian JIRA tool.Customer engagement and relationship with support on Software testing area and software delivery processes area.

Cesano Boscone - Milano

QUALITY ASSURANCE Manager (2015 - January 2016) :Advice for an international test project .Test Manager role starting from the definition of the offer for the execution of functional tests according to the demands and possibilities expressed by the customer. Identification of resources, planning and progress reporting with the test runs. With the customer at the Italians and Australians offices, followed the verification of the correct application of quality in the delivery process leading to the definition of a proposal for improvement.In this period also supported the company for a reorganization in the following areas:• Structure of Quality Assurance organization, redefining roles and responsibilities• Processes of interaction between test organization and commercial area• Startup of Test offer redefinition

Milano, Italia

SERVICE DELIVERY MANAGER (2012 -2015) :• Responsibility to ensure to the customer the best software quality released in live production environment, ensuring through efficient processes and methodologies its satisfaction both in IT and business areas. • Testing, configuration management and deployment responsibility in all functional telco areas BSS,WEB,DWH and also in end to end . • Human and technical Leadership on a team composed by 13-15 direct reports, competence and professional development. Functional responsibility on a large team of about a hundred people.• Project Management • Continuous process improvement • Scouting and POC, POV of products for the service and process managements as well as for software quality control• Recruitment of employees , resource management, review and approval of the Quality Assurance strategies, monitoring the progress of activities, planning, risk identification and mitigation strategies.• Management of costs and revenues for the entire area of expertise • Management and communication with the customer in technical, demand management as well as directional through governance meetings.• Management of people and activities for the maintenance and running of the Configuration management process as well as the application deployment on all areas (production and not production) QUALITY ASSURANCE MANAGER (2005-2012) :• Responsibility on the coordination activities of Quality Assurance and deployment of application software for the customer 3 Italy on BSS functional area.• Planning, assignment of work to team and monitoring compliance with the strategies and methodologies applied. • Third party management. Control and renew service or time material contracts.• Management of the internal costs of the activities • Communication with the customer field in particular demand management and business within the acceptance testing of the pre-release software.

Milano, Italia

- Startup of the company, creativity and collaboration for the creation of delivery processes in IT- Tools evaluation for the management of quality assurance activities- Supplier relations and collaboration / comparison with the other H3G countries and coordination of projects especially with UK. - Support to the definition of test environments including integration with the network. - Creating a team of quality assurance E2E for the evaluation of business processes quality. - Run tests on the early release of SW applications Billing and EAI (Tibco Integration Layer). Definition and execution of test cases for compliance with the requirements and technical documentation- integration of systems with close relationship to the development team and analysis reaching the objective to launch the company in March 2003. - Tester activities on batch rating system, provisioning

Milano, Italia

Testing on provisioning applications, network integration as well as with other application areas. Control and management of the planning of the test team dedicated to that application

Milano, Italia

System test activities in OSS area