Andrea Ravese Email & Phone Number

London, England, United Kingdom

- Responsible for the day-to-day management of a team of pre-analytical assistants and Team Leaders within the Central Specimen Reception (CSR), including management of sickness and absence, discipline, capability, annual leave, training, recruitment and retention following all internal policies and procedures;- Maintain levels of stock to ensure delivery.

London, United Kingdom

- Responsible for the delivery and execution of the operational plan (including Retail, Photography, Ancillary and Box Office), agreed volume, revenue and profitability targets, maximising and driving ancillary sales revenue through sales execution and people management;- Ensuring successful management and optimisation of Ticketing and Retail systems and.

London, United Kingdom

- Responsible for the delivery and execution of the operational plan (including Retail, Photography, Ancillary and Box Office), agreed volume, revenue and profitability targets, maximising and driving ancillary sales revenue through sales execution and people management;- Ensuring successful management and optimisation of systems used and that all staff is.

London, United Kingdom

- Played a key role for the opening of the attraction under extremely tight deadlines, writing all Standard Operating Procedures, setting up staff positions, rotas, cash-handling procedures, including templates, and recruiting the Guest Services Assistant team division;- Overseeing the day-to-day attraction operation, ensuring all staff in guest-facing.

Palace Of Westminster, Westminster, London, SW1A 0AA

- Providing good customer service to customers, including politicians and MPs;- Processing sales whilst politely engaging with visitors and customers on the shop floor;- Maintaining the presentation of the store, including restocking, and up-selling;- Checking and storing deliveries on a regular basis;- Collecting floats from the treasury of the Houses of.

150 London Wall, Barbican, London, EC2Y 5HN

- Welcoming and engaging visitors with collections and displays through storytelling and tours;- Executing sales and encouraging donations to achieve revenue targets;- Maintaining the Museum standards for what concerns presentation and H&S;- Working as part of a team adhering to the radio protocol to keep visitors and collections safe and report any threats.

6, The Glades Shopping Centre, Bromley, BR1 1DD

- Responsible for the day-to-day running of the store;- Driving sales and promoting current offers, focusing especially on in-store trades, insurance on products and GAME Elite memberships;- Responsible for the store social media updates on a regular basis, especially Twitter;- Dealing with customer issues, including technical support for stock previously.

The London Pavilion, 1 Piccadilly Circus, London, W1J 0DA

- Developed a new team and set up a new sales process for the Front of House operation;- Responsible for the management of the Front of House, Sales Promoter & Guest Service Assistant teams and their recruitment, training, development and motivation;- Driving all primary (Admissions) and secondary spend areas (currently Gift Shop, previously also Café and.

The London Pavilion, 1 Piccadilly Circus, London, W1J 0DA

- Complete responsibility for the Ripley’s Remarkable Entertainment & Sales Team management, motivation and development (this includes PDP fulfilment), directing the Team and delivering actual sales, jumping into “character” as and when required;- Driving sales targets and delivering a minimum 10% uplift in sales volume and revenue YOY;- Alongside the Duty.

The London Pavilion, 1 Piccadilly Circus, London, W1J 0DA

- Handling cash to ensure that end of sales are balanced and all the money accounted for, this includes dealing with banking procedures, G4S collections, petty cash and trade reports:- Producing regular reports to Senior Management about achievements on daily targets as well as briefing the staff about their performance during the day-to-day running of the.

The London Pavilion, 1 Piccadilly Circus, London, W1J 0DA

- Welcoming all the guests to the attraction and providing superior customer service across all internal floors (6) and galleries (19) to ensure that each and every customer has a wonderful experience;- Executing sales to achieve and exceed revenue targets, be that at the Admission Desk and/or across all secondary spend areas in the attraction, such as the.

The London Pavilion, 1 Piccadilly Circus, London, W1J 0DA

• Representing the business by travelling to clients to develop and build relationships;- Ensuring that the attraction is promoted in an effective way from every re-sellers and that they are provided with promotional.
• Took part as an Exhibitor in World Travel Market 2013 to showcase the attraction to potential partners.

150 London Wall, Barbican, London, EC2Y 5HN

- Welcoming all the visitors to the Museum on their arrival and exit and engaging them with the collections and displays through storytelling, short talks and guided tours;- Executing sales to achieve targets, encouraging donations and promoting other products and services;- Maintaining the Museum standards of both personal and public presentation, this.

32a-37 Cowper Street, Old Street, London, EC2A 4AW

- Visiting residential clients on a daily basis on behalf of various organisations to encourage them to sign up for ongoing charity donations or services such as Sky TV, Talk Talk etc. on a direct debit;- Ensuring that bank details are accurate for processing of payment;- Attending daily meetings for briefing and training before visiting clients.

61 Jermyn Street, Green Park, London, SW1Y 6LX

- Serving food and beverage to guest;- Clearing and resetting work stations and tables;- Cleaning and maintaining equipment, tools, fixtures, service area and cleaning and restocking service station;- Performing any other duties assigned by the immediate superior.

Unit 14 Market Place, Covent Garden, London, WC2 8RB

- Independently managing the day-to-day running of the store;- Liaising with Senior Management via email and/or phone calls for hourly updates and end of day reports;- Handling cash and reconciling the cash float to ensure that end of sales are balanced and all the money accounted for, this also includes dealing with banking procedures;- Managing and.