Logistics Manager, Match Fleet LLC, Castle Rock, CO• Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.• Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.• Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.• Improved inventory accuracy by developing and implementing enhanced control systems.• Streamlined logistics processes by implementing efficient inventory management systems.• Kept corporate departments and customers updated on critical shipments.• Developed strong relationships with vendors, leading to improved pricing and service levels.• Organized records of vehicles, schedules and completed orders.• Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.• Resolved shipping discrepancies by coordinating customer and courier communications.• Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.• Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.• Led third-party vendors in achieving delivery time and cost targets.

Essential Job Functions/Objectives:• Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.• Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.• Directed shipping and receiving of wide range of products daily.• Improved on-time delivery rates by optimizing transportation routes and scheduling.• Monitored logistics performance and identified improvement opportunities.• Information on Assets/ Logistics / Inventory Tracking – Support the team with accurate and timely information, tracking and analysis across the business.• Initiated the relocation of rental and sales trailers, tracking, repairs and communication with the customer and the team.• Tracked all aspects of all sales from beginning to end.• Rented, Leased, Bought, and Sold trailers as profitably as possible.• Obtained proper inventory for email blasts, directs leads as they come in, and insured the web site was refreshed/updated on a weekly basis.• Assisted with the sales process and worked across functions and system processes to ensure quality products and service is provided to all customers.

Essential Job Functions/Objectives:1. Information on Assets/ Logistics / Inventory Tracking – Support the team with accurate and timely information, tracking and analysis across the business.2. Transportation Logistics- Responsible for initiating the relocation of rental and sales trailers, tracking, repairs and communication with the customer and the team. Tracks all aspects of the sale from beginning to end. 3. Rents/leases and buys/sells trailers – Rents, Leases, Buys, and Sells trailers as profitably as possible.4. Marketing Support - Obtains proper inventory for email blasts, directs leads as they come in, and insures the web site is refreshed/updated on a weekly basis. 5. Community involvement and leadership – Participates in the company’s Community/Ministry mission.6. Assists with the sales process and works across functions, systems and processes to insure quality products and service is provided to all customers.

Rent, Lease, Buy, Sell, and Track Storage, Cartage, and Over The Road 28' to 53' Dry Vans, Reefers, Flatbeds, Liftgates, and Curtainsides.

• Followed all company policies and procedures to deliver quality work.• Developed strong client relationships through consistent communication and attentive service.• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.• Interpreted clients' needs and introduced services to fit specific requirements.• Managed a portfolio of (788) customers across 5 states – Idaho, Utah, Montana, Wyoming, and Colorado.• Worked to achieve positive results in both rental and lease activates while contributing to positive revenue performances for the branch and region.• Achieved success in growth, increasing portfolio with new customers, and delivering $202M in new customer revenue. Sound performance in lead mining and follow-up initiatives.

• Implemented innovative solutions to address site-specific challenges, resulting in improved efficiency and effectiveness.• Managed and trained a staff of (7) direct reports in proper company policy and procedures generating improved performance reviews for the entire staff.• Organized, oversaw, and implemented weekly meetings with staff to discuss all aspects of the business keeping the team informed on all goals and objectives.• Improved audit scores for all functional and EHS aspects of the branch from 68% up to 98% during 3 years in position.

• Forecasted sales and established processes to achieve sales objectives and related metrics.• Increased sales revenue by developing and implementing strategic territory plans.• Finished in 70th place in the nation for profit out of 336.• Delivered a sale of (19) “Purchased for Resale” trailers, for a total revenue contribution of $304K.• Succeeded in driving a (15) unit long term lease restructuring coupled with a (66) unit 10-year new capital expenditure long term lease for a customer generating $2.4M in revenue for the term.• Demonstrated key values and leadership traits in training and directing (3) new Regional Sales Associates and a National Account Support Specialist while managing and developing my own portfolio.

• Facilitated open lines of communication between the corporate office and local branches, enabling efficient information sharing across departments.• Supported and drove teamwork within the “Northwest Sales Team” to average 123% of plan for each of the goals (long term lease, rental, mobile maintenance service, incremental, and service related rebills)• Resolved issues by creating a streamlined form for managing expenses, profits, and logistics for two 90+ unit trailer deals accomplishing $609K in revenue for the business.• Established boundaryless behavior and leadership through producing complete contract packages for over 25 deals that were beyond my job scope while still accomplishing numbers well above goals for those I supported.

BRANCH MANAGEMENT• Managed and trained the staff and direct reports in proper company policy and procedures generating improved performance reviews for the entire staff.• Organized, oversaw, and implemented weekly meeting with staff to discuss all aspects of the business keeping the team informed on all goals and objectives.• Improved audit scores for all functional and EHS aspects of the branch.ASSET MANAGEMENT• Performed data entry of A/P invoices, inventory, unit specification tracking issues, and customer/vendor information.• Effectively managed P&L, quality measures, and activity between commercial and operations team members.• Lead Special Project Manager for (405) trailer long term lease with United States Postal Service. Controlled logistics, tracked modifications, and played liaison between all team members including the headquarters staff. Designed, maintained, and distributed spreadsheets specifically to meet project goals and objectives that had to be met in specific time frames.

• Performed data entry of A/P invoices, inventory, unit specification tracking issues, and customer/vendor information.• Effectively managed P&L, quality measures, and activity between commercial and operations team members.