Maintenance and documentation of CI/CD infrastructure, Jenkins, Jenkins Pipeline Libs, Robot Framework Libs, Bamboo, Bitbucket;Development, refactoring, unit testing and documentation for internal tooling in Python, Groovy, Jenkins DSL, Shell script;Support for Product QAs in test automation efforts;Investigating and solving CI incidents and internal CI Newsletter;Researching and pitching a manifest based product installer solution

Improving Quality of Traktor DJ Browser in an agile team with a transatlantic development cooperation setup, improving processes, setting up dashboards and analytics insights.

Establishing a metric driven and hypothesis testing culture for the products. Creating a process for product roadmap and updates, as well as core overviews of all services and products and user roles. Establishing design and mockup tools and introducing the idea of a cross functional team with an in house data analyst and designer. Putting the development on track by introducing agile methodologies, Gitflow and monitoring with ELK stack.

Building and shaping a new QA department in a service focussed web startup; responsible for quality of apps, code, processes and communication. Reviewing Ruby code, testing website, web app, mobile apps and APIs (with postman). Creating service catalog, product inventory, service blueprints, touchpoint maps and customer journey maps.

Responsible for the quality of all mobile applications native (android and iOS) and web. Driving quality throughout the creation process including offers, strategy, concept, design and development. Leading the testing team.

Functional, integration, performance, UI and usability testing of new features for a highly complex web application that offers an innovation management platform at Fortune Global 500 companies. Additional security testing uncovering many XSS vulnerabilities. Supporting marketing in improving quality of website and marketing materials.

At one of the leading social networks in Germany (8m users, 80k daily active users) I was responsible for designing new features for our community portal with an agile workflow in a fast-paced environment. I tested features in development and worked closely with developers on finding root causes and delivering higher quality.

Taking action on tickets issued by customers regarding inappropriate or illegal content, insults, spam, abuse, fraud, copyright claims, hacked accounts, leaked user credentials, scams and more.

Support customers with advice and action on hardware, software, organisational and other issues in person, by email and by phone.

Creating CSS and HTML from scratch, reformatting and moving old data to the new website