Andreas Björkman

Andreas Björkman Email and Phone Number

Service Delivery Manager på Advania Sverige @ Advania Sverige
Andreas Björkman's Location
Greater Stockholm Metropolitan Area, Sweden
Andreas Björkman's Contact Details

Andreas Björkman work email

Andreas Björkman personal email

n/a
About Andreas Björkman

Experienced Service Delivery Manager with a demonstrated history of working in international environment in the information technology and services industry. Skilled in Service Delivery, Service Level Agreements (SLA), Enterprise Architecture, ITIL, and IT Service Management. Strong operational experience. Professional, driven and a natural leader. Graduated from Örebro university.

Andreas Björkman's Current Company Details
Advania Sverige

Advania Sverige

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Service Delivery Manager på Advania Sverige
Andreas Björkman Work Experience Details
  • Advania Sverige
    Service Delivery Manager
    Advania Sverige Oct 2021 - Present
    Stockholm, Stockholm, Sverige
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  • T-Systems Nordic
    Service Delivery Manager
    T-Systems Nordic Apr 2017 - Oct 2021
    Stockholm, Sweden
    As Service Delivery Manager I'm the primary client contact. I have good understanding of Client's Organization, overall IT environment and business critical applications. My role is to assure our organization, services and components are designed and delivered in line with Client's business needs.
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  • Ibm
    Service Delivery Manager
    Ibm May 2014 - Mar 2017
    As Service Delivery Manager I'm the primary Service Management contact. I have good understanding of Client's Organization, overall IT environment and business critical applications. My role is to assure our organization, services and components are designed and delivered in line with Client's business needs.
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  • Ibm
    Configuration Manager
    Ibm Sep 2011 - May 2014
    Stockholm, Sweden
    Configuration Manager at IBM. Overall responsibility for the Configuration Management service to one of our largest customer in Nordics. Tivoli CMDB solution including Tivoli Application Dependency Discovery Manager (TADDM)
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  • Ibm Global Services
    Business Logical Designer
    Ibm Global Services Mar 2010 - Jan 2012
    Implementation of Service Management solution to invoice and report on resource units according to contractual agreements with one of the largest customer in the Nordics
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  • Ibm
    Senior Technical Solution Manager
    Ibm Feb 2002 - Sep 2011
    Technical solution, proposal, cost and contract are all elements handled in TSM role.
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  • Vattenfall
    System Administrator
    Vattenfall Feb 1997 - Feb 2000

Andreas Björkman Skills

It Service Management Configuration Management Service Management It Outsourcing Service Delivery Outsourcing It Strategy Itil Cmdb Solution Architecture It Management Enterprise Architecture Incident Management It Operations Sla Data Center Virtualization Pre Sales Disaster Recovery Netcool

Andreas Björkman Education Details

Frequently Asked Questions about Andreas Björkman

What company does Andreas Björkman work for?

Andreas Björkman works for Advania Sverige

What is Andreas Björkman's role at the current company?

Andreas Björkman's current role is Service Delivery Manager på Advania Sverige.

What is Andreas Björkman's email address?

Andreas Björkman's email address is an****@****ibm.com

What schools did Andreas Björkman attend?

Andreas Björkman attended Örebro Universitet.

What skills is Andreas Björkman known for?

Andreas Björkman has skills like It Service Management, Configuration Management, Service Management, It Outsourcing, Service Delivery, Outsourcing, It Strategy, Itil, Cmdb, Solution Architecture, It Management, Enterprise Architecture.

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