Experienced Technical Support Representative with a demonstrated history of working in the telecommunications industry. Skilled in Cisco Networking, Computer Science, Databases, Game Programming, and Management. Strong information technology professional with a Certificate focused in Computing from Solent University.
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System EngineerComit Solutions Ltd Aug 2023 - PresentNicosia, Cyprus
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System EngineerAtl Loizou Group Aug 2022 - Aug 2023Nicosia, Cyprus -
Technical Customer Support Team LeaderCablenet Communication Systems PlcCyprusGuidance and support of other team members, Coordination and organisation of work based on KPI's, Aseesment of team members and detection of their possible training needs, Managing and checking registered faults, Handling tough cases that agents can not handle and have to transfer to me, Judgment of which cases need to go to level 3 support (Backoffice), Helping level 3 support team (Backoffice) whenever it's asked of me, Any other relevant assignments that can be given to me by my employer. -
Senior Technical Customer Support RepresentativeCablenet Communication Systems Ltd Jul 2019 - Jul 2022CyprusResponsibilities:● Team management and coordination● Support for Retail & Business Customers● Support & troubleshooting for Cable, DSL & FTTH Modems.● Support & troubleshooting for PBX , VOIP & Mobile (GSM) telephony.● Support & troubleshooting for Analogue & Digital Subscription TV.● Support & troubleshooting for Emails & Internet configurations.● Street / building level monitoring for support / fault registration purposes.● Development of self-made tools for internal use.
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StudentSolent University Sep 2017 - Jul 2019Southampton, United Kingdom -
StudentUniversity Of Essex Oct 2016 - Jul 2017Colchester, United Kingdom -
WaiterPhc Franchised Restaurants Public Ltd Jul 2016 - Oct 2016CyprusSitio Cafe and Restaurant -
Infantry SoldierNational Guard Of Cyprus Jul 2014 - Jul 2016CyprusCyprus Special Forces, Commando, Green Berets.
Andreas Christou Skills
Andreas Christou Education Details
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Computing
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Computer Science
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Palouriotissa Public LyceumComputer Science -
Palouriotissa Public GymnasiumComputer Science
Frequently Asked Questions about Andreas Christou
What company does Andreas Christou work for?
Andreas Christou works for Comit Solutions Ltd
What is Andreas Christou's role at the current company?
Andreas Christou's current role is Systems Engineer.
What schools did Andreas Christou attend?
Andreas Christou attended Solent University, University Of Essex, Palouriotissa Public Lyceum, Palouriotissa Public Gymnasium.
What are some of Andreas Christou's interests?
Andreas Christou has interest in Software Developer, Science And Technology.
What skills is Andreas Christou known for?
Andreas Christou has skills like Programming, Computer Science, Software Development, English Gce O Level, Windows, Ecdl Certification, Databases.
Who are Andreas Christou's colleagues?
Andreas Christou's colleagues are Savvas Parellis, Constantinos Constantinou, Nicholas Hardacre, Stelios Kyriakides, Constantinos Evangelou, Loucas Zervos, Emilia Nikolaidou.
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Andreas Christou
Nicosia -
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Andreas Christou
Strategic Management & Operational Expert #Operationsmanagement #Businessgrowth #Strategicplanning #Leadership #Innovation #ManagementCyprus -
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