Andreas Efstathiou Email & Phone Number

Limassol, Cyprus

Gateway setup and testing.Clear and responding to emails, messages, and requests in a timely manner.Assisting in payment provider setups via cashier.Supporting continuous improvement efforts and updating the internal knowledge base.Reporting issues and providing information to payment providers.Ensuring completion of assigned tasks within the business day.Liaise with correspondent banks and third-party payment providers on any issues related topayments.Transaction support between clients and providers to ensure smooth transaction flow.

Limassol, Cyprus

Healthcare Operations Oversight: Directed daily clinic operations, ensuring optimal patient careand efficient use of resources.Team Leadership: Managed a diverse team of healthcare professionals, fostering a collaborativeenvironment to enhance patient outcomes.Strategic Planning: Developed and executed operational strategies in alignment with the clinic'sobjectives and healthcare regulations.Process Improvement: Implemented process improvements to increase efficiency, reduce costs,and improve patient satisfaction.

Cyprus

Sales Strategy Execution: Developed and implemented effective sales strategies to driverevenue growth and market share expansion.Client Relationship Management: Built and nurtured strong relationships with key clients,understanding their needs and providing tailored solutions.Market Analysis: Conducted market research to identify new sales opportunities and stay aheadof industry trends.Product Knowledge: Maintained thorough knowledge of the company's product offerings tocommunicate benefits to clients effectively.Sales Targets: Consistently met or exceeded sales targets through effective planning andexecution.

Cyprus

Operational Efficiency: Managed daily operations to ensure smooth and efficient workflow,focusing on delivering spare parts for vessels.Logistics Coordination: Oversaw the logistics process, including procurement, storage, anddistribution of vessel spare parts.Supply Chain Management: Monitored and optimised the supply chain to reduce costs andimprove delivery times.Customer Support: Provided high-level customer service, addressing inquiries and resolvingissues to ensure client satisfaction.Process Improvement: Implemented strategies to streamline operations, increasing efficiencyand productivity.

Limassol, Limassol (Lemesos), Cyprus

Customer Inquiry Handling: Promptly addressed customer inquiries and issues, providingaccurate and helpful solutions.Service Quality Maintenance: Ensured high standards of customer service and satisfaction.Feedback Collection: Gathered customer feedback to identify areas for service improvement.Team Collaboration: Worked collaboratively with other departments to resolve customer issueseffectively.Continuous Learning: Stayed updated on company products and services to provideknowledgeable support.

Master'S Degree, Business Management, B (78)

Bachelor Of Science - Bs, Human Biology