High end residential and commercial furniture sourcing and procurement through Europe's most prestigious brands.Contracts dealer for Flexform, Knoll, Vitra, Bocci, Porada and many more.Project management through designer's initial brief to installation.Exceptional service, up to the standards of London's fast pace contracts market.

Set up the first retail furniture shop for YOO at Harrods of London in a space of 4,000 square feet.Working with more than 40 contemporary designer furniture and lighting brands.Interpretation of the long-term business direction and set up of all store’s operational procedures.Coordination and management of residential interior design services; procurement of all the goods, furniture and lighting sourcing, handling all the logistics, arranging presentations and… Show more Set up the first retail furniture shop for YOO at Harrods of London in a space of 4,000 square feet.Working with more than 40 contemporary designer furniture and lighting brands.Interpretation of the long-term business direction and set up of all store’s operational procedures.Coordination and management of residential interior design services; procurement of all the goods, furniture and lighting sourcing, handling all the logistics, arranging presentations and consultations for the clients and liaising with suppliers for bespoke furniture and installations. Formulation and implementation of the retail sales and after sales customer service.Providing the store team with continuous interactive product training to exceed the customers’ expectations.Administration and back office; raising all sales orders, purchase orders and managing all the logistics – dispatch domestic deliveries and worldwide exportation, furniture and lighting installations. Show less

• Coaching, training and managing the team of furniture and home accessories - up to 35 people.• Orientation and training of new staff.• Duty manager and key holder. • Inventory management; overseeing the replenishment of the store and setting up promotions.• Maintaining the standards of the visual guidelines at high levels at all times.

• Act-up Manager for Table-top, Lighting, Textiles and Decoration.• Making monthly rotas and daily deployment planner for all staff and managers.• Training staff on: new season products, sales skills, customer engagement and all till procedures.• Stock allocation for special offers, promotions or for creation of key selling points to improve conversion rate and average basket.• Driving sales, customer service and all store’s KPI’s.