- Setting up free trials and new customers οn our Single Sign On (SSO) back-endplatform.- Assisting in customers requests related to purchases, billing or payments.- Supporting the cash collection process and strive to minimize the amounts overdue.- Updating information on CRM (Hubspot) when a deal is closed. Ensure accuracy andcompleteness of sales data, including leads, opportunities, and account information.- Providing support in the generation and iteration of templates, sequences andworkflows on CRM (Hubspot).- Helping integrate data between SSO back-end platform and CRM. Streamline andautomate routine tasks to increase efficiency and productivity.- Contributing to Customer Journey Mapping in collaboration with our BusinessDevelopment team.- Providing back up for VarSome.com database administration when the admin is out.- Ensuring the blling process is completed with no issues and all the invoices are correctand precise.

-Providing support to properties or Booking.com BV in building the webpage for accommodations and/or maintaining property information on the Booking.com website.-Verifying that the website has accurate information on properties and pictures of newly registered accommodations.-Looking after IT/administrative related tasks.-Assisting with operational planning and projects.

Partner support of Booking.com partner clientale. Demanding position needing a vast amount of critical thinking and knowledge on handling multiple cases for Booking.com partners.

First contact technical support agent for Vodafone S.A.. Currently i am offering clients a swift problem solving technical approach always with regard to their technical issues past reassuring them that their expectations of problem handling will be met.

Sales agent on behalf of Fysiko Aerio S.A.. As a sales agent i always strived to find the most beneficial plan for current and future clients while checking to combine it with the most profitable choice on behalf of the company.

Sales agent at Othisi S.A.. I was part of the superagent program of Wind S.A. as part of their outsourced Sales Department. This program was a pilot one that gave me as a salesman access to Company's siebel so I could see more details about the current or soon to be clients and make a total proposal of either upgrading their internet experience by upscaling their connection or by bringing them to the company.