Repairing smartphones, tablets, desktops and laptops, selling accessories and providing solutions for customers

Repairing smartphones, notebooks, desktop PCs, GPS devices, bluetooth devices

Agent in one of Forthnet's call centers asinternet, telephony and satellite television technician. As a duty,beyond the management of all potential errors or faults, is the correct and accurate understanding of the problem the customer experiences;compliance with the procedures for resolving faults or errors;properly informing the customer about the problem they are facing.

In charge for setting up parameters for the programs used by the production department. I also set up the machines of the factory that drill, cut or combine the profiles to create a window. Finally I set up or fix the computers of the company. In charge of creating a network for the communication between the factory's machines and the production department for immediate transfer of files containing drilling, cuting and combination information.

I was in charge of providing solutions to my colleagues about computer issues. Also I was responsible for setting up the programm used for the machines of the factory, the accounting dept and the producing dept.

In charge of writing the summaries about the weekend games of 4 local teams. Responsible for updating the local championships tables.