Project lead for Pharma GDP certification at WFS Copenhagen - achieved September 2019.Developing and implementing quality management systems as a prerequisite for WFS Copenhagen to be able to obtain GDP certification.Conducting quality audits at WFS CPH and on airports in the WFS network.Ensuring compliance with regulations.Managing customer complaints, including CAPA investigation.Maintaining documentation related to the air freight handling process, including procedures, checklists, and reports.Implementing continuous improvement initiatives.

Tasks consisted of:Reporting of monthly budget targets, performance figures and production figures for WFS' freight terminals in Denmark and Sweden respectively.Created a comprehensive and structured overview of the flow of activitiesand processes in WFS, using value stream analyses.Continuous improvement of the workflows at WFS through LEAN management.Facilitation of LEAN-based Idea Committee meetings, as well as follow-up and implementation of new initiatives. across different professional groupsSupporting WFS' management team in Scandinavia with ad hoc tasks.

Planning and allocation of freight for air and road transport. Daily contact with airlines, freight forwarders and end customers as well as operational coordination with stakeholders in the supply chain, to ensure optimal information flow and correct document handling.Operational responsible for monthly KPIs and reporting to Management for setting objectives and as input for newsletters.Responsible for project to improve internal logistics and streamlining the supply chain. Collection and analysis of data and development of measurement tools to reduce waiting and handling times for loading and unloading goods at truck docks. Main conclusions, optimization points and recommendations were subsequently communicated to management and presented to the industry organization Danish Forwarding Association.Employee representative in LEAN-based idea committee with a view to optimizing work processes and in interdisciplinary collaboration committee with focus on company culture.Responsible for internal job training.

Operational shift leader for personnel group of 10 employees.Customer meetings with freight forwarders and airlines with preparation of SLAs and performance scores.Key Account for Norwegian Airlines.Responsible for the implementation of new procedures and IT systems as well as training for employees.The short period of employment at Swissport Cargo Service is due to the fact that the company sold the business unit at Kastrup Airport to WFS shortly after my employment. It was a business transfer including customer, facility and personnel contracts.

Planning and allocation of freight for air and road transport. Daily contact with airlines, freight forwarders and end customers as well as operational coordination with involved parties in the supply chain, to ensure optimal information flow and correct document handling.Adhoc tasks in relation to air freight transport.Responsible for training new employees.

Responsible for the allocation of freight capacity and Revenue Optimization on SAS Cargo's intercontinental routes in collaboration with the S&OP team and for checking that SOP was complied with at Copenhagen Airport and at outstations on the SAS route network. In this role, I have gained a solid basic knowledge of the economic factors and contractual considerations that drive modern transport.

Operational setup of cargo handling for aircraft and road transport.

Validation and registration of documents related to air freight and road transport in accordance with applicable legislation and contracts.Has gained knowledge about e.g. Inco Terms and transport documents.

Physical handling of air and road cargo, including dangerous goods, live animals, Pharma, temperature-sensitive goods and valuable shipments.

Engaged in sales and purchasing functions for the Hotel & Restaurant industry, which has given me insight into the industry within fresh produce and FMCG.

Experience with sales and purchases for skiing, snowboarding and cycling department.