Andreas Thomys Email & Phone Number

Frankfurt Am Main, Hessen, Deutschland

• Owning the “Price Guidance” part in the Next Generation Pricing project (P&P Global) and capturing business requirements globally• Key user for selected product line processes and tools Globally• Assessing data from a variety of sources to gain insights into pricing strategies and market trends• Analyzing market trends to increase market share and profitability.• Tracking customer engagement to develop effective pricing strategies for products and offerings.• Applying statistical modeling methods to determine the potential impact of pricing strategies on profitability.• Recommending pricing strategies that align closely with market trends and identifying new market segments.• Collaborating with sales and marketing departments on developing and implementing competitive pricing strategies.• Engaged fully in utilizing dynamic pricing tools to effectively respond to changing market needs and trends.• Preparing and presenting pricing analysis findings to the PLM, Commercial and BD organization• Keeping informed on pricing analysis methods and industry trends.

Frankfurt Am Main Und Umgebung, Deutschland

- Coordination between Kemira, external logistics service providers, marketing, customers and sales staff- Customer responsible for our distributor (price negotiation, general processing and questions, forecast etc.)- preparation, planning and participation in trade fairs, sales meetings and customer events, including research and cost calculation, as well as coordination of logistical and technical implementation of the respective event- Creation of evaluations and reports- Optimization of existing and implementation of new processes- Contact person for customers, the sales team and the customer service team for all questions concerning order processing, invoicing, delivery problems and complaints- Processing of all customer-related sales finance transactions (eg creation of condition agreements and price lists, processing of bonus settlements)- Implementation of general administrative tasks such as office organization, information processing and correspondence processing

Brand ambassador for vegan, fresh, current and ethical products.Natural cosmetics and food supplements without preservatives, without microplastics, no animal testing

Kleinostheim

• Lead the Customer Service Department (order and complaint management) with total approx 9 employees• Define the roles and objectices of the directly assigned employees• Establish and develop the Customer Service / After Sales Service• Development of adequate service tools• Ensure the procurement B2B and developing appropriate processes to increase efficiency• Organization and implementation of local audits• Further development and expansion of existing and launch new processes to improve productivity and effciency within the region I’am responsible for• Regular employee and target agreements• Develop/Plan Education and training for the Customer Service Team, in coordination with the Human Resources Department

Offenbach

- Responsible for managing, coaching and developing an effective customer service team of up to 12 people; a team which provides high quality and proactive support to Ashland’s customers and sales representatives - Setting and monitoring team targets, while managing resources and workloads- Coaching the customer service team to improve their results and reach their yearly Objective Goals though conducting quarterly 1:1 appraisals- Recruiting additional staff members as necessary- Active participation in Ashland’s global SAP roll-out- Leading new business implementations and special projects in Germany, Austria and Eastern Europe

Offenbach

- Ensure the flow of a complete OTC (Order-To-Cash) process- Create and evaluate reports from Business Warehouse (order counts, sales statistics of individual customers, etc.)- Order analysis to find and eliminate errors- Handling of complaints- Contact in Europe regarding order related questions- In direct contact to our production, logistics, sales and customers - Create Long-Term-Supplier-Declarations- Train employees on SAP-processes in Europe

Frankfurt Am Main Und Umgebung, Deutschland

- Handling customer complaints- Coordination of work processes- Handling legal cases- Stabilization of the rating profiles, including clarification of negative reviews- Customer Telephone Support- Correspondence with eBay

Babenhausen

- Dispostion of goods- Create operational plans- Settlement of monetary transactions- Monitoring/handling of incoming goods

Frankfurt Am Main Und Umgebung, Deutschland

Sales Support - Send Product Information to our customers- Conventions of presentation dates- Proposal Preparation Service Desk- Support for national and international clients- Coordinaton between Telekurs and external companies- Create reports and statistics- Service quality meetings- Monitor our service quality

Industrial Business Management Assistant, Construction

Higher Secondary School Certificate