Andreas Wiklund Email & Phone Number

Stockholm County, Sweden

Stockholm, Sverige

Working with the executive leadership team and CEO in Tietoevry Banking, reporting to the Chief Strategy Officer. In my role I lead and contributed to several strategic initiatives, programs and activities;- M/A initiatives- Efficiency improvement programs- Operational planning- Executive advisoryFollowing the Tietoevry BOD’s decision to list Tietoevry Banking as a standalone company at Nasdaq in Helsinki, I was nominated as Tietoevry Bankings representative in the PMO, responsible for the functional carve-out and capability uplift required to reach a full standalone capacity.

Stockholm, Sverige

Directly supporting the executive leadership team in Sweden and reporting to the Head of Strategic Sales & Business Development. As Business Operation Lead in the GoToMarket Sweden organization I lead and contributed to a wide variety of initiatives, projects and activities;- Implementation of new operating model - Post-merger integration activities- Manage Operational governance- Plan, structure and execute Business reviews - Drive Efficiency improvement programs - Sales operations management - Design and run Operational planning - Market insight analysis - Corporate reporting - Strategy development - Customer planning management- Customer Experience management- Employee Experience management- Design and adaption of new and current business processes on group level

Stockholm, Sweden

Business Enablement was integral to business growth and efficiency improvements of the organization. We acted as the bridge between various departments and functions, ensuring that Tieto’s goals and strategies were effectively translated into actionable plans and that employees were equipped with the necessary tools and knowledge. As part of a small team, I was managing several of the initiatives, ultimately enhancing overall performance and driving growth.- Implement new operating model- Plan, establish and execute growth initiatives- Market insight analysis- Evaluating and improving Customer Experience processes and tools- Customer Experience analysis

Stockholm, Sverige

The Head of Operations is a key role within the Market unit Executive team, with the responsibility to support the Head of the Market unit in a wide variety of tasks and areas where needed. That includes sales, implementation of objectives, managing financial and operational risk, drive business performance, and ensure all operations are aligned to Tieto’ s operating model and strategy. Responsibilities- Support financial operations and follow-up including budgets, forecasts and projections.- Drive Customer planning processes and activities.- Review analyses of activities, costs, operations and forecast data to determine progress toward goals and objectives.- Suggest comprehensive goals for performance and growth.- Be a mentor, ambassador and representative of Tieto’ s culture.- Drive and develop Customer Experience Management as well as contributing to, and develop the corporate level processes and tools.- Create partnerships and networks with Executives, Global and Senior management teams to support a globally aligned inclusive and positive culture.- Actively drive and influence people’s behavior and actions to ensure they are aligned with the company values, vision and mission.- Boarding new executive unit members.- Structure, harmonize and develop the units Way Of Working.- Facilitate forums and ensure management walk the talk.- Encourage maximum performance and dedication from all employees.- Promote and facilitate communication between colleagues for the benefit of information flow and to curb any problems that arise.- Ensure consistent delivery of Initiatives, communication, best working practice, shared learning's and vision.- Maintain quality by establishing and enforcing Tieto’ s standards.- Evaluate and measure effectiveness and efficiency of operational and business processes on a regular basis process and proactively recommend changes.

A Delivery Executive is accountable for all deliveries and projects for selected customers. The main task is to ensure contract fulfilment to the customers. You work very closely with the Customer Executive who is accountable for the overall customer relationship and the dedicated customer team. You act as a bridge between the sales organisation and the delivering units to secure a smooth implementation of new services.I was managing several top tier customers within the Banking and Insurance sector. The delivery portfolio consisted of a complex variety of services and products, where I was accountable for fulfilling the contracts, leading delivery governance and exceed customer expectations. In addition, I secured the compliance of Tieto’ s delivery processes and practices, and participated in improvement programs of these as well. I negotiated strategically important issues effecting the business internally and externally. I was also responsible for add-on sales, approved proposals and contracts and secured commitment from the delivering organization.The delivery teams consisted of well over 100 members, spanning from junior to very senior specialists and managers. Yearly revenue on my delivery portfolio was over 20 MEUR.

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