Andreas Zemp Email & Phone Number

Hohenrain, Lu, Ch

Hohenrain, Lu, Ch

Bellinzona, Tessin, Schweiz

Olten

Tasks: Responsible for punctual and safe rail operations in the assigned sector. Guidance of the sector's staff (dispatcher and assistant). Contact person to railway undertaking companies, police, fire department, ambulance.

Rotkreuz

Achievements: Successfull migrated CRM from Excel to MS Dynamics. Sales processes documented in Business Process Model and Notation (BPMN).Tasks: Freight wagon rental order process coordination. Supporting sales staff in the lead-to-contract process & CRM system. Coordination of wagon allocation between customer & fleet management.Drawing up contracts in collaboration with the sales force. Monitoring contract termination profiles. Ensuring price and YIELD specifications. Key user ERP & CRM. Supporting CSO in annual planning & budgeting. Sales reporting.

Lucerne, Switzerland

Achievements: Fleet rental rate increased from 93% to over 96%. Fully automated sales commission calculation. Acquisition of a major customer in Italy. Adaptation of documents and processes for new markets in Italy and Spain.Tasks: Professional & disciplinary management of the sales office staff in Lucerne & Hamburg. Costing, pricing and checking the feasibility of new offers. Drafting new contracts, monitoring and renewing expiring contracts Ensuring the processing of lease commencements and terminations. Deciding on credit notes, cost allocation and granting of goodwill. Sales reporting. Key user of CRM & ERP systems.

Berne, Switzerland

Achievements: Developped concept for the migration of the Gotthard mountain route after opening of the Gotthard base tunnel. Created the Framework plan for the future development of the Chiasso border station & Biasca junction. Established a monitoring dashboard of rail infrastructure expansion projects in Switzerland and Italy. Developped concept for upgrading the Bellinzona-Luino(Gallarate) line to 750 m train length and ETCS. Developped the concept for doubling the capacity for high-profile freight trains on the Brig-Simplon-Domodossola-(Gallarate/Novara) railway line . Introduced a new reliable method measuring the development of rail freight traffic through Switzerland for the attention of the ministries. Collaborated in the development of a forecasting model for the development of rail freight traffic between Switzerland and Italy as a basis for decision-making by the ministries.Tasks: Coordinate the development of SBB's rail network with the Italian network. Preparation, coordination and presentation of the decision-making basis for cross-border infrastructure planning between Switzerland and Italy to the various committees of the two railways and the transport ministries. Management of project teams "framework plans" for the development of strategic thrusts and the design of railway facilities in corridors and nodes; concretisation of track geometric solutions and staging options together with SBB internal and external stakeholders.

Berne, Switzerland

Tasks: Manage the information, production and incident management processes in the Infrastructure Operation Centre. In the event of a disruption, draw up concepts and decide on the next steps. Coordinate schedules for freight trains & exceptional shipments with loading gauge overruns. Provide information to partners and management.

Berne, Switzerland

Tasks: Responsible for the continuous improvement process of production quality and the associated measurement system. Initiate measures to improve data and train running quality. Responsible for the preparation of operational quality evaluations for all BLS Cargo trains. Interface between production and sales on quality issues.

Baar, Zug, Switzerland

Achievements: Introduced paperless office in department through process redesign.Tasks: Coordinate repair and maintenance of damaged freight wagons. Monitor wagons and communicate with workshops and customers to minimise downtime. Produce reports and manage data and IT. Monitoring projects such as lessee changes and new wagon deliveries. Scheduling and planning technical interventions. Contribute to maintenance policies and procedures. SAP first-level support. Administering the ticketing system. SAP ERP writing specifications. Supported the roll-out of the workshop portal. Checking system data. Master data management and database maintenance.

Basel

Tasks: Regulation of transit traffic through Basel, Chiasso, Luino, Domodossola and Vallorbe border crossings. Set and communicate priorities of next 24 hours. Responsible for communication with SBB Cargo & third parties regarding delays, unscheduled services and resolution of differences in German, Italian and French. Manage incidents and prepare reports. Prioritise the parking or re-allocation of parked trains in the event of strikes, disruptions, etc. Collaborate on new dispatching software. Worked for 3 months as a temporary employee in SBB Cargo Italia's control centre in Gallarate.

Vienna, Austria

Tasks: Project Manager "Migration Forum Train Europe (FTE) - RNE": (adaptation of the international timetable coordination to EU directives on separation of infrastructure managers and railway untertakings). Service Management “Pathfinder” (software to support international timetable coordination), incl. acquistion and training of new users. Development of EICIS III (train path price information software) with integration of Pathfinder. Procurement and operation of IT equipment.

Basel, Switzerland

Tasks: Developing data basis for the service grid (traffic volume per station) and wagon management (freight revenue per wagon type). Reporting from data warehouse (SAP BusinessObjects)

Basel, Switzerland

Tasks: Product Management Freight Block Trains. Data warehouse reporting (SAP BusinessObjects)

Basel, Switzerland

Tasks: Intranet content management. Representation of SBB Cargo in Forum Train Europe software projects "FTE-Zugdatenbank" & "Pathfinder". Data Warehouse Reports (SAP BusinessObjects)

Basel, Switzerland

Achievements: Implemented planning software "Viriato" at SBB Cargo. Created a traffic flow analysis for the "Basel Hub" project.Tasks: Created production concepts for SBB Cargo transit and cross-border traffic. Reports from the data warehouse. IT support for SBB Cargo employees in Basel. Worked on various projects for SBB Cargo and Forum Train Europe.

Lucerne, Switzerland

Tasks: Responsible for the punctuality of rail traffic in the assigned sector of District Directorate 2 (Basel-Chiasso). Giving instructions to station staff. Decide on the prioritisation of trains in the event of timetable changes or line closures. Customer information. Preparing short notice timetables for additional trains.

Switzerland

Tasks: Dispatcher at Hochdorf, Amsteg-Silenen, Gurtnellen, Giubiasco & Cadenazzo. Selling and advising customers on rail passenger transport and package tours. Handling all administrative activities for freight customers. Train Dispatching (regulating and securing train traffic in the signal box). Responsible for accounting (Amsteg-Silenen) and office manager ad interim (Giubiasco).

Betriebswirtschafter Hf (Business Economist Che), Business Administration And Management, General, 5.0

Business Informatics, Application Development

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Bahnbetriebsdisponent (Railway Operations Dispatcher), Eisenbahnbetrieb