Andrea L. Salom L. Email & Phone Number

Orlando, Florida, United States

United States

Miami, Florida

• Educated and supported the onboard management with regards to HR policies, procedures with regards to HR policies, procedures and standards including the company's performance management systems, promotions, and our progressive discipline procedures. • Responsible of employee profile in the HR system for each approved new hire in the GAP pool.• Ensured that crew information entered by Hiring Partners is correctly reflected • Released Letters of Employment for crew who have been assigned by Scheduling Managers.• Followed up with hiring partners on all missing, incomplete or expired crew documentation.• Completed crew activation requests and obtained approval from Director of Global Human Resource to activate inactive crew that is considered for re-employment.• Assisted Scheduling Managers with the preparation of applications for Flag State seaman’s book for every crew member onboard and keep a record of log.• Liaised with the Accounting Department and reconciled Seaman’s Book payments for The Bahamas Maritime Authority and Registry of Marshall Islands.

Miami, Fl

• Updated and maintained accounting journals, ledgers and other records detailing financial business transactions (e.g., disbursements, expense vouchers, receipts, accounts payable).• Reconciled records with internal company employees, management, vendors or customers. • Prepared checks, deposits, budgets, and financial reports.• Updated ledgers, researching and resolving discrepancies.• Maintained property tax records by making copies, filing, scanning and analyzing documents.• Audit Reconciliation: Analyze, parse and create work states files.• Received, verified and entered Tax Bills in software program.• Prepared Checks to send them by mail to different states Tax Institutions.

Perinola, Marfil Bistro Lounge & Brio

• Greeted incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name• Informed guest of current promotion and who will be serving them to ensure a smooth handoff • Managed the flow of Guests into the Dining and Bar areas, provide accurate wait times• Observant to guests' needs throughout dining experience to ensure high quality service • Engaged with guests to ensure they're happy with food and service.• Responded to complaints and helped to resolve them.• Answered phone calls, took reservations and answered questions.• Provided outstanding customer service and provide full knowledge of menu

Doral, Fl

• Attended multiple customers simultaneously over the phone and in person, • Handled business to business contact, addressed customer concerns, and provided support• Greeted and directed visitors to the appropriate person/place • Ensured reception area is tidy and presentable, with all necessary stationary and material• Received, sorted and distributed daily mail and deliveries• Maintained office by following safety procedures and controlling access via the reception desk

Maracaibo, Venezuela

Certificate, Inmigration Paralegal

Bachelor’S Degree, Accounting