Andrea Sangiuliano Email and Phone Number
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Andrea Sangiuliano personal email
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With a solid experience in luxury operations, B2B and customer services, I connect customers and departments' directors through polished and timely communication in (Italian, English, French, German) delivering proactive and efficient solutions.After my graduation in Foreign Languages in Italy, I was eager to experience life abroad and decided to move to Ireland to pursue a career in multinational organisations. My passion for fashion, beauty, jewelry and luxury lifestyle led me to accept a position at LVMH Group, first within the Bulgari brand in Ireland, then in Hublot and Tag Heuer in the UK, then for Richemont Group with A. Lange und Söhne in Switzerland Thanks to these experiences, I've learned the dynamics behind the operations of some of the most renowned brands including:• Liaising with high-end clients and acting as a gatekeeper • Coordinating with global departments, and supporting management teams • Organising promotional activities and supporting conference calls• Arranging the payment and dispatch of luxury products• Adapting to demanding challenges and changing workloadsBuilding international relationships, organising and multitasking are some of my key strengths.Combining these strengths with my curiosity for art, heritage and the details and dedication that go into creating a luxury experience, my goal is to grow further in this field.Specialties: Multilingual communication, Problem-solving, Luxury products, Multitasking, Adaptability, Organisation, Customer Service, Administration, Gatekeeper, Coordinator, Microsoft Office, SAP, Time management, Account management, Reporting, Operations, Teamwork, Support to management, Service excellence, International experience, Clients Relations
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Retail CoordinatorPiaget Sep 2024 - PresentGeneva, SwitzerlandMarketing, CRM, Boutique Support, Events, Briefing, Presentations -
Regional Sales CoordinatorA. Lange & Söhne Aug 2022 - Sep 2024Geneva, SwitzerlandBack orders and delivery creation for European clients, reporting to Operations Manager and Wholesales Director, to reach monthly/ annual budgetFollow up on Transfers among boutiques, consignments, return documents, straps' orders, urgent shipmentsCustomer Master Data coordinator to be in line with Company’s Compliance rulesSalesforce Coordinator for European clients for stock check, straps orders etc.Sap Key User for tests to align the company’s to Richemont IT improvementsE-Commerce coordinator for digital orders, reporting to E-Commerce Manager, and Service Center in AmsterdamTraining in Geneva A. Lange und Söhne Showroom: displaying merchandise, entering clients’ data in the system, preparing the showroom for clients’ visits, learning safety procedures, supporting the Director and the Boutique’s Administrator with administrative tasks and testing my knowledge on products, presenting watches to customersWatches and Wonders 2024: displaying and cleaning watches for customers’ view, outlining discrepancies, stock counting, following safety procedures -
Sales And Operations AdministratorTag Heuer May 2018 - Jul 2022Manchester, United KingdomReduced my team workload by 50% taking all incoming calls (100 per day) by maximizing sales, providing information on product availability on straps, watches, new launches, prices and orders statusE- Commerce activities, engravings, special orders; liaise with Finance, Logistics and Operations teams to address any operational issuesMonitoring the completion of all Refunds and ReturnsFollow up on Warranty exchange for retailersInventory check, along with managing and increasing the effectiveness and efficiency of client support and logisticsAnalyzing and booking in the system of incoming watch repairs in the After Sales Department -
Brand CoordinatorHublot Apr 2015 - Apr 2018Manchester, United KingdomBy joining Hublot, I had the opportunity of learning more about the watch industry and was able to optimise our delivery process through daily communication with the Directors in the Marketing, Sales and Production departments.Key responsibilities & achievements :• Optimizing merchandise and packaging by creating labels to identify all items• Stock level follow up and implementation of goods replenishment• Support with the organisation of consignments, photo shoots, events• Managing 32 B2B UK accounts ensuring successful orders replenishment in order to guarantee the annual target (£10M each year)• Tracking of warranty activation, and suggestions on implementing web tools for clients, and brand presence on customers' websites• Reporting weekly/monthly sell in and sell out to Brand Manager and Sales Manager• Allocation of goods based on sales performances and Product availability from HQ• Monitor orders and identify any gap to suggest improvements on replenishment to Sales Manager and Brand Director -
Wholesale And Sales SupportBulgari May 2008 - Apr 2015County Dublin, IrelandDuring my time at Bulgari, I gained my experience and skills in the field of account management and support to Managers in the luxury industry.Key responsibilities & achievements:• Reduced Packaging Department workload by 50%, as a Packaging Coordinator, within the Customer Service Team for all issues related to visual merchandising orders, packaging orders and sales support materials for window dressings around the world• Supporting 50 clients’ accounts to reach company's KPI; follow up on Special Orders for France/Monaco/Belgium owned boutiques.• Supporting 5 Sales Managers by providing regular updates and reporting on the status of clients' accounts, by keeping daily contacts with Distribution Planning, Finance, Logistics, Supply Chain.• Execution of Allocation of goods as decided by Distribution Planning department for regular stock, new launches.• Supporting the opening of new stores worldwide through the allocation of merchandise and visual merchandising materials
Andrea Sangiuliano Skills
Andrea Sangiuliano Education Details
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English Language And Literature/Letters -
English Translation
Frequently Asked Questions about Andrea Sangiuliano
What company does Andrea Sangiuliano work for?
Andrea Sangiuliano works for Piaget
What is Andrea Sangiuliano's role at the current company?
Andrea Sangiuliano's current role is Retail Operations Specialist.
What is Andrea Sangiuliano's email address?
Andrea Sangiuliano's email address is sa****@****ail.com
What schools did Andrea Sangiuliano attend?
Andrea Sangiuliano attended Gia (Gemological Institute Of America), Bangor University, Università Degli Studi Di Torino.
What are some of Andrea Sangiuliano's interests?
Andrea Sangiuliano has interest in Studying Foreign Languages, Fashion, Reading, Theatre, Discussing, Cinema.
What skills is Andrea Sangiuliano known for?
Andrea Sangiuliano has skills like Luxury Goods, Fashion, Customer Service, French, Visual Merchandising, Management, English, Marketing, Sales, Sap, Jewelry, Retail.
Who are Andrea Sangiuliano's colleagues?
Andrea Sangiuliano's colleagues are Alexandre José Umbelino De Sousa, Amélie Chaumont Swaton, Emilia Andova, Ricardo Rodriguez, Alain Quellais, Aurélio Bruno, Laurine Fleurigeon.
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