• Oversee company audits for employee benefits, company certification (AS9100), and workers compensation, making adjustments or changes when necessary.• Supervise functions of payroll, vendor management, and accounts receivable/payable.• Implement HR initiatives aligned with the overall business strategy.• Ensure legal compliance with state/federal programs (I-9, OSHA, ADA, HIPAA, COBRA).• Bridge management and employee relations. • Prepare budgets, financial reports, and presentations for company leadership, the Board of Directors, and banking partners.

- Global full-cycle recruitment of executive coaches and consultants utilizing the International Coach Federation, Coach Associations and LinkedIn. - Managed candidate application and requisition information in the applicant tracking system.- Coordinated all interview scheduling with internal team members and candidates (phone and web-based). - Director of onboarding for new consultants including facilitation of new hire training. - Author of job aids, instructional materials and learning activities to maximize engagement and accelerate organizational commitment. - Managed professional development and retention initiatives including monthly virtual workshops and mentorship program with CEU's from the ICF (International Coach Federation).

- Virtual producer of large-scale live virtual classroom learning experiences. - Co-Author/Facilitator of The Ken Blanchard Companies Virtual Producer training program. - Created and maintained custom websites through learning management platforms to distribute asynchronous training program media components to client participants. - Wrote client feedback survey process. - Led Alpha/Beta tests for eLearning platforms and products, including “how-to” guides, technical FAQ’s, and evaluation reports. - Documented department work flows and contributed to internal “wiki” for procedural knowledge base. - Wrote client technical support web pages for the kenblanchard.com website and help desk decision tree.

- Manage and maintain AS/400 database of product styles. - Create, update and maintain the Master Product Line spreadsheet for Buyers, Designers, Sales, and other departments detailing Forecasting/Gross Margin calculations, MSRP, International costs, and product fabrications. (Approximately 1,000 SKU's per season.) - Assign UPC codes and product descriptions for the online QRS catalog/EDI system.

- Market online reservation program (ResorTime.com) to affiliated timeshare resorts. - Prospect to increase resort property enrollments and inventory through our booking engine. - Compose and edit weekly e-newsletters to over 20,000 program members. - Sell and distribute ResorTime collateral to program members and participating resorts.