Andreas Hägglund Email & Phone Number

Stockholm County, Sweden

Stockholm, Stockholm County, Sweden

Stockholm, Sweden

Founder of Swedish ICT consultancy company Systemvaruhuset in 2004 within three years making it grow to 15 employees. Responsible for business strategies and business development including building long-term networks and client relationships as well as knowledge management, human resources, setting strategies for ICT development and assuring quality in project delivery. As a Manager successfully meeting deadlines, improving processes and managing projects - including assessing user needs and identifying solutions, establishing clear goals, planning and prioritizing assignments, monitoring and following-up ongoing activities, performing risk assessments, learning from outcomes and handling client communication and expectations. As a Senior Consultant working with project, product and change management as well as business development.

Stockholm, Stockholm County, Sweden

Product Owner for Informatica teams in the agile release train MCI using SAFE. The train itself consisted of 150 people jointly working to replace the existing, 20+ years old, master data solution with a state of the art Informatica solution handling the 10 million person customers of Länsförsäkringar, integrating with 20+ systems including official data sources such as Skatteverket and Bolagsverket. The solution went live on august 2024. Due to the business criticality and sensitivity of person data a lot of emphasis was placed on performance optimization, legal requirements such as GDPR and managing test data and test environments.

Stockholm, Stockholm County, Sweden

Stockholm

Lead product owner of four teams providing customer service to end users/customers of Tele2 as well as internal tele2 support staff. The teams were created in a reorganization where we switched from application teams using Lego-planning to user journey teams using SAFE (scaled agile). As the new organization started from scratch we created OKRs, backlog items and a strong team culture. Main responsibilities of Customer Care teams were; tele2 and comviq chat, troubleshooting services and the departmental mono repo. The teams worked in a fully automated setup with continuous integration.

Stockholm, Stockholm County, Sweden

Lead product owner of four teams with four product owners developing the new CRM-system Apex, used by Tele2 support and sales staff responsible for a large majority of the Tele2 revenues. We also developed the new tele2 chat. The teams worked in a fully automated setup with continuous integration in a micro services environment. Andreas was also coaching and supporting the product owners and scrum masters helping them improve their impact.

Stockholm

Data driven Product Owner and Scrum Master in prop-tech startup (www.yabado.se). Developing UX, product roadmap and daily priorities.

Berlin, Germany

My responsibilities at the Berlin office, as an agile coach and part of the Berlin leadership: - building and supporting a "tech-culture" - support and improve team practices- increase engagement and trust- increase knowledge creation and sharing- stimulate interest in lean and agile and build a community doing the above by a combination of coaching, teaching and preaching in general and driving initiatives like regular and frequent flash-talks, coding katas, lean coffees and team retros.I shared my time between coaching/supporting individuals and driving change on the site- and company level.

Dubai, United Arab Emirates & Berlin, Germany

Building the premier product development organization in the Middle East, Post-It by Post-It.Being an early joiner I spent 4 years with Careem, scaling it from a small startup to the premier tech Unicorn of the middle east, and now part of Uber.When I joined Careem had just hit 25k trips per day and dreamed about doing 50k. When I left we did a million trips a day. We scaled the business in so many ways, trips, customers, captains, cities, countries (operating in 100+ cities and 15 countries). We grew the tech org from having a small tech team (5 pms and 1 engineer) in Dubai and an outsourced development team in Karachi into having 500 Product and engineering teams distributed across the world, and overcome so many challenges, incidents, fundraises. Going from being a ride-hailing app, to be the infra structure of the region covering mobility, delivery and payments. I was part of business- & tech leadership reporting directly to the co-founders, with a loosely defined responsibility of "how to scale". Some areas I was involved in were: - early fundraising- strategic planning and goal setting - hiring senior leaders (C-level, VPs, Directors)- tech culture & company culture- structuring tech organization (moving from component based teams to feature based teams), - setting up a new development center in Berlin (including evaluation and decision making)- implementing lean and agile practices and principles in leadership and development teams - feature prioritization, roadmap planning- onboarding- office setup to optimize productivity- improving how to use collaborative tools (eg Slack, Jira, Google Apps)

Abu Dhabi, Uae

Representing Parmatur (http://parmatur.com/) in the Middle East Region. Parmatur helps companies achieve business agility through an organization based on arenas. The Parmatur model is called "Pulse" and has been used since 2005. 30+ companies and authorities have decided to use it for product development, sales, service and production. The companies are of different sizes. The smallest involve not more than 20-30 people, while the largest units deal with the interaction between 200-300 people. The clients have development sites in Europe, US, China and South America. On average Pulse increases through-put in R&D 5-10 times.

Dubai

Agile Middle East (Agile ME) is a community organization founded to promote Lean & Agile development principles and practices in Middle East. Agile ME facilitates trainings, lectures and workshops to foster lean thinking and increase agile awareness and understanding, as well as a way for agile practitioners to collaborate, share their experiences and advance agile adoption.Agile Middle East (Agile ME) is a community organization founded to promote Lean & Agile development principles and practices in Middle East. Agile ME facilitates trainings, lectures and workshops to foster lean thinking and increase agile awareness and understanding, as well as a way for agile practitioners to collaborate, share their experiences and advance agile adoption.Follow us on - youtube at https://www.youtube.com/channel/UC49Q3q7nDnUyz6HNpVgVl0w/videos- slideshare at http://www.slideshare.net/AgileME - twitter @MEAgile- LinkedIn at https://www.linkedin.com/grp/home?gid=8133203

Stockholm, Sweden

Regularly teaching classes in project management, business modeling and requirements analysis. I have also developed a number of customer specific courses and inspirational seminars. Over the years I have educated more than 800 professionals. Their average rating of my performance is 4.4 out of 5. I regulary teach classes in: Communicating with UML in agile projects (A4702: Kommunicera med UML i agila projekt)Modeling information (A1610: Informationsmodellering med Astrakanmetoden) Agile requirements management (A3307: Agil kravhantering i praktiken) Business modeling with Enterprise Architect (A1616: Verksamhetsmodellering med Astrakanmetoden och Enterprise Architect)I have also given classes in business modeling, project management and the Rational Unified Process (although I'm not scheduled as a regular teacher).

Abu Dhabi

The Abu Dhabi International Book Fair (ADIBF) 2015 was visited by 270.000 people and 1125 exhibitors from 57 countries. The professional program in 2015 was tasked to put ADIBF at the center of the professional publishing in MENA and featured 93 Speakers and 103 sessions in total. The speakers came from Middle East, Asia, Europe, Africa and North America. Said about the program:• “Best professional program I’ve attended, better than anyone in Mena, better than London and Frankfurt”• “The professional program at ADIBF2015Pro should be a role model for all other book fairs in the region”• “The quality of the speakers amazed me”• “Very impressive program, structured and well organized”• “The business club is the heart of the book fair”• “This is a huge programme! Very impressive. A good balance of print/digital, academic/trade and international/regional.”The program contained two major tracks; education and publishing and within each track focus was on the future as well as on regional challenges. We also held a “Library day” which was a success. To celebrate the 25th anniversary of the book fair we introduced a number of changes compared with previous years:• New topics in the program like Social Media, Montessori, TESOL and education technology. • Focus on education, digital publishing and children's literature• ADIBF Academy Certificates issued to visitors attending four or more sessions. • Graphic recording of lectures and social media activities.• Online application for signing up used by 2000 visitors. • Open space meetings• Video recording of sessions• Library day• Daily matchmaking sessions to facilitate business deals

Stockholm, Sweden

Working as a Business/Requirements Analyst modeling business processes and requirements at one of Sweden’s largest insurance companies. Successfully restructured requirements and substantially improved communication between IT and the business. Instrumental for the successful finish of the organizations top priority IT project.

Stockholm, Sweden

Working as a Consultant, Mentor and Teacher at various companies. Among the assignments I successfully helped a major Swedish bank gain support for and implement a new way of working with systems development. Excerpt from my reference/recommendation at Enea: "Andreas har genomfört sina uppdrag på ett mycket förtjänstfullt sätt. Han har visat på en hög ambitionsnivå i sina uppdrag och är väldigt uppskattad hos våra kunder. Genom sitt sociala engagemang har Andreas starkt bidragit till enheten och är en mycket uppskattad kollega. Vi ger honom våra bästa rekommendationer och önskar honom lycka till i framtiden."

Stockholm, Sweden

Teacher of Rational Unified Process Fundamentals (RUPF) and RUP Project Management Iterative Development (PMID). I was the first certified teacher in Sweden for PMID.

Stockholm, Sweden

Joined IBS as a trainee and learned logistics, supply chain management, sales and how to configure IBS ERP system as well as java- and RPG-programming. After the trainee period I transferred to IBS department for research and development where I successfully implemented process improvements and managed projects.Excerpt from my reference/recommendation at IBS:"Andreas har under sin tid på IBS haft en stor förmåga att ta till sig nya uppgifter och utveckla de kunskaper som hans arbetsområden har krävt. Han har i allt han företagit sig, uppvisat en mycket hög ambitionsnivå. Andreas vinnande och engagerade sätt har gjort honom till en mycket omtyckt och tillförlitlig medarbetare på IBS. När Andreas nu slutar hos oss på IBS vill jag ge honom mina absolut bästa rekommendationer. Jag önskar Andreas lycka till i framtiden och med den fortsatta karriären."

Stockholm, Sweden

Working at the Fund Back Office, responsible for evening out fund transactions between most major banks.

Stockholm, Sweden

Seasonal positions at the Front Office at various bank offices of Handelsbanken. Handled cash transactions and serviced front office customers. Gave me important experiences in customer relations and banking.

Linkoping, Sweden

Military Service at the 1st Royal Swedish Artillery Regiment in Linköping. Responsible for leading and training a platoon of 30 soldiers.

Uppsala, Sweden

Data operator at the Police IT-unit. Handling classified information and servicing police officers as well as the public.

Ekonomie Magister, Business, Political Sciences, Social Psychology

Activities and Societies: Norrlands nation, Jamtamot, Reversen

Pedagogik För Yrkesverksamma

Business

Gymnasie-Ekonom, Accounting And Business/Management